Updated Articles

  1. What do the colors represent on various programs?

    The DTA Guide provides a quick way to tell what kind of program is in the listing by using colors for the following genres: • Orange:  Active Selection • Blue:  General Programs • Green:  Sports • Magenta:  Kids • Purple:  Movies ...
  2. Can I stop my movie or show and go back to it later?

    Yes.  If you stop your show and want to come back to it later, it will automatically be saved in the My Rentals folder on the main On Demand menu.  You can restart or resume your movie or show anytime within the purchase window which is usually 24...
  3. How do I return to watching an On Demand program after I've tuned to another channel?

    Select "My Rentals" from the On Demand Menu and choose the program you want to resume watching.  You can either begin watching where you left off by selecting "Resume," or start over with the "Restart." ...
  4. Can I pause, rewind, and fast-forward On Demand programs?

    Some programs allow you to play, pause, rewind, and fast-forward using your remote control while others disable these functions.  A message will display at the beginning of the program to inform you if these controls have been disabled. ...
  5. How frequently are new shows added to On Demand?

    Free On Demand offerings from all your favorite networks are updated daily.  New release movies are added weekly, and are often available 28 days before Redbox ® or Netflix ® .  Premium channels, such as HBO, often release the premiere of the...
  6. Can I get On Demand from a Satellite provider?

    No.  SECV On Demand service is only available with a SECV televison subscription. This technology offers true On Demand capability with selections that include movies, music, sports, and more. ...
  7. I tried to order an On Demand program and received an error screen that said, "Unable to Process Request." What does this mean?

    The "Unable to Process Request" message occurs when the converter is unable to communicate with the On Demand equipment at SECV.  Try rebooting your equipment by unplugging a nd plugging back in . If you continue to recieve this message, c ...
  8. What is SECV On Demand?

    SECV On Demand allows you to watch more TV shows, movies, and sports events than ever before and it's all at your fingertips with your remote control.  Enjoy TV on your schedule from the comfort of your home.  Plus, it is available at no additiona...
  9. When I select a category from the On Demand menu, I receive a message that says, "No program listings available."

    This message will appear if there is no content available under this category.  ...
  10. How do I know if there will be a charge for an On Demand program?

    The program fee will appear on screen, and you will always receive an order confirmation box before the start of any program that carries a fee, asking you to confirm your purchase. ...