Billing and Payment

Articles

What forms of credit cards does SECV accept?
We accept Visa, Visa Check Card, Master Card, Discover and American Express. ...
Can I set up a recurring credit or debit card payment?
Yes.  There are three ways to set up a recurring credit or debit card payment. 1.  Visit  www.secv.com and click the "Support" link. Click the "Payment Options" link in the billing support section...
I have High-Speed Internet, TV and Phone from SECV. Will I get a separate bill for each of these services?
SECV makes it easy by putting all your services on one bill. ...
I am a new customer. Why am I being charged for more than one month of service on my first bill?
Unlike a utility where your monthly charge is based on usage and thus calculated at the end of your billing period, SECV charges a standard monthly rate for your service which is due at the beginning of your billing cycle.  Your first statement...
What address should I use when setting up online bill pay through my bank?
Please make sure to use your local system office address and NOT the address listed on your bill. ...
Does Service Electric Cablevision offer online bill pay?
Yes.  To register for online bill pay, go to www.secv.com and click the "View/Pay Bill" link.  This will direct you to SECV's Online Account Management System.  Enter your account number and click "...
What is the Regional Sports Fee within the Taxes & Fee(s) section of my bill?
The Regional Sports Fee covers a portion of the total fee Cable and Satellite providers must pay to programmers to carry regional sports networks. Costs related to regional sports networks have grown dramatically year after year, and are one of...
If I lost my bill, can I view it online?
Yes.  To view your bill, go to www.secv.com and click the "View/Pay Bill" link.  This will direct you to SECV's Online Account Management System.  If you are a new user, enter your account number and cl...
How can I pay my bill?
Go to www.secv.com and click the "Support" link.  In the Billing Support section there is a link for "Payment Options" which lists all the payment options available for your specific system location. ...
Why don't I see the changes I made to my account on my bill?
Depending on your billing cycle, changes to your account may not show up until the following month. ...
How can I pay my bill online?
To pay your bill online, go to www.secv.com and click the "View/Pay Bill" link.  This will direct you to SECV's Online Account Managment System.  Enter your account number and click "Continue" to complete yo...
Why does my payment through my bank's online bill pay take so long to be credited to my account?
Most likely the problem is that the address registered through the bank is our lock-box address in Baltimore, not our local system office address.  The lock-box will not process payments without a coupon, so they forward the check back to ...
Does SECV offer Online BillPay?
Yes.  To pay your bill online, please visit www.secv.com and click the "View/Pay Bill" link.  This will direct you to SECV's Online Account Management System.  Enter your 16-digit account number and click "C...
What is the Copyright Fee within the Taxes & Fee(s) section of my bill?
The Copyright Fee is a direct pass through cost charged by the U.S. Copyright Office to Cable and Satellite operators for filing and processing Statement of Account ("SOA") forms.
What is the Broadcaster Retransmission Fee within the Taxes & Fee(s) section of my bill?
The Broadcaster Retransmission Fee covers a portion of the total fee Cable and Satellite providers must pay to broadcasters to retransmit local television broadcast signals and is listed as a separate itemized charge on your bill. Costs related to l...