What is Return Call (*69) and how do I use it?

This feature allows user to hear an announcement of the last telephone number that called and lets the user call back that number, whether the call was answered or not.  This service does not work on 800 numbers, 900 numbers, numbers outside the specified service area or on lines where Call Forward and some other call services have been activated.  You may still place and receive calls while waiting for a busy line to become free.
  • To activate
    1. When you hear a busy signal, briefly press the receiver button and release.  Listen for a special tone.  If you have already hung up, just pick up the handset again and listen for a normal dial tone.
    2. Press: * 69
    3. You will hear the number of the last incoming call.
    4. Press: 1 to place the call
    5. If the line is busy, hang up and *69 will keep trying the line for up to 30 minutes.  You may still place and receive calls while waiting for a busy line to become free.  A special callback ring alerts you if the line becomes free.  Pick up the handset to automatically place the call.
  • To de-activate
    1. Press: * 89