New Articles

  1. Why am I not getting advertised speeds on my WiFi network?

    SECV Internet speeds are based on a direct connection to the modem.  Actual wireless performance will vary and depends on many factors including interference with other wireless devices, obstructions between you and the router, the capability ...
  2. Do you have any tips for maximizing my WiFi speeds?

    Yes – check out this video for the top 10 tips to maximize your WiFi speed.  https://youtu.be/I7GT9OnjtHk ...
  3. Are all my devices capable of getting my maximum Internet speed?

    Not all devices can handle today’s speeds.  To see what speeds your device can support, check the owner’s manual or perform a web search using its model number. ...
  4. What is SECV's stance on Net Neutrality?

    Service Electric Cablevision fully supports an Open Internet. We do not block or throttle consumer access to lawful Internet content. Our commitment to protecting our customer’s online privacy has not changed.  We have not, and will ...
  5. How do I use distinctive ring with my fax line?

    Please consult the user manual for your particular fax machine as instructions vary by manufacturer.
  6. How do i set up voicemail to email?

    You can set up your voicemail to be directed into your email in the SECV user portal  secv.user.alianza.com . ...
  7. Can I set up call forwarding from a remote access?

    Unconditional call forwarding, or forwarding of all calls is available remotely using the voicemail system. This feature can be accessed remotely by dialing your phone number, and while listening to the voicemail greeting pressing the # key. This wi...
  8. How do I use Call Forwarding?

    To foward calls: 1. Pick up the handset and listen for the dial tone. 2. Press: *72 3. When prompted enter your PIN. 4. Press: 1 5. When prompted, enter the destination phone number, starting with a 1, ex: 1 800 555 1212.&...
  9. Why is some TV Everywhere content restricted to in home viewing?

    Some live streams for local broadcast channels such as ABC, NBC and FOX including local news content is only available when you are in your home or your service area, as out of home rights are not available from the programmer and beyond SECV’...
  10. Can I stream AT&T SportsNet?

    If you are a customer in Hazleton and Sunbury systems and registered for TV Everywhere from SECV (its free www.secv.com/tve ) you will be able to stream Pittsburgh Pirates games through the AT&T SportsNet mobile apps (iOS & Android only) an...