New Articles

  1. What is Plume?

    Please watch this video to learn about the Plume Whole Home Wi-Fi System.
  2. What are the features of the Plume app?

    Manage your network like a pro As people and devices come and go in your house, Plume lets you see which devices are accessing the Internet and how much they’re uploading or downloading. You can block and unblock specific devices ...
  3. What is Plume AI Security?

    Plume AI Security offers real-time threat protection against emerging cyber threats.  AI Security is included with your Plume subscription. Online Protection Plume filters out suspicious content as your devices connect to ...
  4. What is Plume HomePass?

    Plume HomePass offers parental controls and guest access with unparalleled capabilities.    HomePass is included with your Plume subscription. Home All Access Give full home Wi-Fi access to people you implicitly trust...
  5. What is a Plume Gateway Pod?

    A Plume Gateway Pod is a Pod connected to the modem or router by Ethernet.
  6. Why is the WWE app no longer available?

    Due to technical changes at WWE, the WWE app is temporarily unavailable on TiVo.  This was a decision made by WWE and not SECV or TiVo. 
  7. How do I access Amazon Prime Video?

    Press the TiVo button then select Apps/Amazon Prime Video *A separate Amazon Prime Video subscription plan is required to use this service.
  8. Can I access Netflix Ultra HD content?

    TiVo does not currently support Ultra HD content via the Netflix app.
  9. How much distance should there be between Plume Pods?

    For the best experience, when wireless, Plume Pods should be no more than 50 feet away from at least one other Pod.
  10. How many Plume Pods can I have on a single network?

    There is no limit to the number of Plume Pods.  However, more is not always better.  We generally recommend one Plume Pod for every 1,000 square feet, but it varies case-by-case.