New Articles

  1. How much is it to add eero Secure?

    The eero Secure service is $9.95/month.
  2. Can I access Netflix Ultra HD content?

    TiVo does not currently support Ultra HD content via the Netflix app.
  3. When will the TiVo app be available?

    The TiVo app will be available in the Apple and Google Play stores in September 2019.
  4. Can I use an eero beacon as a standalone network?

    No, eero beacons require at least one eero pro.
  5. What features are available with eero Secure?

    Network Security:  When enabled, connected devices will be protected from accessing any sites that host malicious content, viruses, botnets, phishing schemes, and more. Ad Blocking:  When enabled, most ads that are seen on websi...
  6. What is eero Secure?

    eero Secure is an add-on service that expands eero’s built-in protection to help keep your personal information, connected devices, and kids safe online. With eero Secure, get advanced control at the network level across all your devices, no e...
  7. How much distance should there be between eeros?

    For the best experience, when wireless, eeros and eero beacons should be no more than 50 feet away from at least one other eero.
  8. How many eeros can I have on a single network?

    There is no limit to the number of eeros.  However, more is not always better.  We generally recommend one eero for every 1,000 square feet, but it varies case-by-case.
  9. Can I add a range extender to my eero network?

    No.  eeros can only mesh with other eeros and eero beacons.
  10. What do the colors of the LED light on my eero mean?

    On the front of your eero, there is a LED status light. When everything is running correctly, your eero's light will be solid white (unless you have  turned it off ). If your LED is in a different state, including a different color or is bl...