Updated Articles

  1. Can I get digital services on all TVs in my home?

    Yes.  Our channel lineup is in a 100% all-digital format and we require a Converter, Digital Transport Adaptor (DTA), or CableCARD connected to each TV in your home to view programming.  Please let our Customer Service Representative know ...
  2. How will encryption impact me if I have a device on all of my TVs?

    As long as you have either a converter, Digital Transport Adaptor (DTA), or CableCARD connected to each of your TVs, you will be unaffected by this change. ...
  3. What channels are available with the DTA?

    Classic Cable® channels plus over 50 commercial-free music channels from Music Choice®.  Please note that other channel tiers such as Variety, Premier, HBO, Showtime, Cinemax, and Starz are only available with a converter. ...
  4. How do I access Service Electric On Demand?

    If you have a  converter simply press the On Demand button on your remote control,or tune to Channel 1. ...
  5. Can the DVR record two shows at once?

    Yes. You can watch one program while recording another, or you can record two programs simultaneously while watching a previously recorded program that is already stored on your DVR playlist.  ...
  6. How do I know how much recording space I have remaining?

    There is a storage meter the lets you know how much space you have left for more recorded programs. It is located in two places on the main menu: the Setting category and the Recorded TV category. Press OK with the Storage Info card in focus to ...
  7. I had a show recorded and now it is gone from my recordings. What happened to it?

    Most likely, you were out of hard drive space and the DVR automatically deleted the oldest recorded shows. Shows are only keep until more room is needed. You can protect shows from deletion from the Recorded TV category. When you schedule a new...
  8. How many shows can I view and record at once?

    Each media player gives you the ability to record or watch one show at a time. For example if you have 6 media players and two people are watching live TV, you would have the ability to record 4 additional shows. You would still have the ability to ...
  9. How much is HD for a Premium Channel such as HBO?

    If you subscribe to a premium channel, such as HBO, you get HBO HD and HBO On Demand HD for FREE. However, in order to get HBO HD you will need a converter. ...
  10. Do you have any free Hotspot locations?

    Our internet service comes with access to local “hot spots.” For a list of locations, click on http://www.ptdunleashed.com/ ...