Updated Articles

  1. When will the TiVo Experience be available?

    The current target launch for the TiVo DVR is Summer 2019.
  2. What is the recommended download speed for TV Everywhere content?

    The minimum requirement is 10M, however, if you are accessing TV Everywhere with multiple devices, higher Internet speed will result in an optimal viewing experience. ...
  3. My picture does not fit the screen. How do I correct this?

    If you are using a HDMI connection and your picture does not fit the screen, follow these steps: 1.  Go to "menu" then "HDMI" setup.  2. Change the ration to 1080 wide or 720 p wide as indicated by your televi...
  4. My TV will not change channels. How do I correct this?

    For remotes with orange round menu button: Push and Hold Setup until the indicator light changes from red to green. Enter 987 on the remote The remote will blink twice green The remote should now change the channels on the TV. ...
  5. How much is HBO NOW?

    The price of an HBO NOW subscription through SECV is $14.99 per month. ...
  6. Why should I purchase HBO from SECV if HBO NOW is available over the top (OTT)?

    An HBO subscription from SECV includes access to eight (8) channels on your TV, HBO On Demand on your TV, as well as access to HBO GO on your computer, mobile devices, streaming players, game consoles, connected TVs and more.  HBO NOW is a stan...
  7. What are the HDMI Settings?

    When you connect an HD DTA box to an HDTV, the HDMI setting will default to “Auto”, which means the setting will automatically adjust to the best resolution the TV has. The user can adjust this setting manually to any of the following op...
  8. How do I toggle between what's On Now and what's On Next?

    While the On Now/On Next banner is on screen, press the RIGHT button on the remote control. The On Next section will be highlighted and information will refresh into the second row for what's 'On Next.' To revisit the information for wha...
  9. How do I access the DTA guide?

    There are three ways to access the guide using the remote control: Select GUIDE, press the 'Channel Up' or 'Channel Down' buttons, or select INFO. a. GUIDE: Selecting the GUIDE button takes you to the TV Listings Grid, with up t...
  10. How will the HD DTA Guide design be different from the SD DTA design?

    The design, UI and functionality is exactly the same, but displays in the wide-screen 16:9 HD format (stretched). Two additional Settings features are added for HD DTA boxes: HDMI resolution setup, and Closed Captioning setup.