Updated Articles

  1. What happens if I exceed my monthly data plan?

    If you reach 100% of your monthly data plan, SECV may send you a notice by electronic or regular mail encouraging a reduction in usage, or an upgrade to a High-Speed Internet tier better suited to your usage patterns. To help you monitor and manage...
  2. What do I need to get HDTV?

    There are 3 main requirements in order to access HD channels and HD On Demand: 1. A high-definition (HD) capable TV. 2. A HD converter, HD/DVR converter, Whole Home DVR Media Player, or HD Digital Transport Adapter (DTA). ...
  3. How much is HD for a Premium Channel such as HBO?

    If you subscribe to a premium channel, such as HBO, you get HBO HD and HBO On Demand HD for FREE. However, in order to get HBO HD you will need an HD, HD/DVR converter or Whole Home DVR Media Player. ...
  4. How will my HDTV set handle Standard Definition TV programs?

    The majority of HDTV sets can display a Standard Definition (480i)  signal. If bars appear, you can select the Settings button on your TV's remote control twice to access the HDTV settings.  When the menu displays&n...
  5. What is High-Definition Television (HDTV)?

    High-Definition Television (HDTV) is a TV display technology that provides a higher picture and sound quality than standard TV. HDTV  resolution is 6 times sharper than Standard Definition (SD).  In addition, the color resolutio...
  6. What channels are available in HD?

    We currently offer over 125 HD channels.  Please view our current channel lineup for a list of HD channels. ...
  7. Are HD channels included with my TV subscription?

    All HD channels are included at no additional cost with your subscription to the corresponding TV tier.  For example, all HD channels in the Classic Cable tier of service are included with the SD channels. ...
  8. How much does Service Electric HD cost?

    HD channels are included in all TV packages at no additional cost with a subscription to the corresponding tier.   We also offer a separate tier of HD only channels for an additional cost as part of our HD Plus tier.  Pleas...
  9. What is the Broadcaster Retransmission Fee within the Taxes & Fee(s) section of my bill?

    The Broadcaster Retransmission Fee covers a portion of the total fee Cable and Satellite providers must pay to broadcasters to retransmit local television broadcast signals. Costs related to local broadcasters have grown dramatically year over year...
  10. What is the Copyright Fee within the Taxes & Fee(s) section of my bill?

    The Copyright Fee is a direct pass through cost charged by the U.S. Copyright Office to Cable and Satellite operators for filing and processing Statement of Account ("SOA") forms.