Updated Articles

  1. How much is it to add eero Secure?

    The eero Secure service is $9.95/month.
  2. What features are available with eero Secure?

    Network Security:  When enabled, connected devices will be protected from accessing any sites that host malicious content, viruses, botnets, phishing schemes, and more. Ad Blocking:  When enabled, most ads that are seen on websi...
  3. What is eero Secure?

    eero Secure is an add-on service that expands eero’s built-in protection to help keep your personal information, connected devices, and kids safe online. With eero Secure, get advanced control at the network level across all your devices, no e...
  4. When will the TiVo app be available?

    The TiVo app will be available in the Apple and Google Play stores in September 2019.
  5. Can I use an eero beacon as a standalone network?

    No, eero beacons require at least one eero pro.
  6. Can I add a range extender to my eero network?

    No.  eeros can only mesh with other eeros and eero beacons.
  7. What do the colors of the LED light on my eero mean?

    On the front of your eero, there is a LED status light. When everything is running correctly, your eero's light will be solid white (unless you have  turned it off ). If your LED is in a different state, including a different color or is bl...
  8. What device information is available with eero?

    To find out more about the individual devices on your network, launch the eero application and tap on the section Number of devices currently on your network. Nickname By tapping the Nickname section, you’ll be able to edit t...
  9. Where do I view the devices on my network?

    If you’d like to view all the devices currently and recently connected to your eero network, tap the  connected devices  button towards the top of the app home screen.  From this screen, you’re able to see each device&rsqu...
  10. How do I see all the eeros on my network?

    If you have six or fewer eeros on your network, all the eeros are accessible from the home screen in the app. Each eero will have the location you assigned it to so you can easily distinguish each one on your network.