Updated Articles

  1. How do I access Amazon Prime on TiVo?

    To access Amazon Prime, press the TiVo button then select Apps/Amazon Prime A separate Amazon Prime subscription plan is required to use this service.
  2. What are the features of the Plume app?

    Manage your network like a pro As people and devices come and go in your house, Plume lets you see which devices are accessing the Internet and how much they’re uploading or downloading. You can block and unblock specific devices ...
  3. What is a mesh network?

    Mesh networks enable multiple routers to work in unison to deliver hyper-fast, super-stable WiFi. Each device in a mesh network connects to the other devices, rather than each device connecting to your Internet Service Provider. Unlike a typica...
  4. What is Plume AI Security?

    Plume AI Security offers real-time threat protection against emerging cyber threats.  AI Security is included with your Plume subscription. Online Protection Plume filters out suspicious content as your devices connect to ...
  5. What is Plume HomePass?

    Plume HomePass offers parental controls and guest access with unparalleled capabilities.    HomePass is included with your Plume subscription. Home All Access Give full home Wi-Fi access to people you implicitly trust...
  6. How much distance should there be between Plume Pods?

    For the best experience, when wireless, Plume Pods should be no more than 50 feet away from at least one other Pod.
  7. What is a Plume Gateway Pod?

    A Plume Gateway Pod is a Pod connected to the modem or router by Ethernet.
  8. What mobile apps can be used with Plume?

    The Plume app works on supported iOS and Android devices only.
  9. Can I manage my Plume network remotely?

    Yes, using the Plume app makes it easy to manage your network at any time. As long as you have your phone, you’ll be able to manage your network settings directly from the app. You will need a data connection on your mobile device to initially...
  10. Will Plume work in a home with thick walls?

    Yes. If you are having trouble getting WiFi when you are not in the same room as your wireless router, several Plume Pods together in a system will enable you to get WiFi coverage throughout your home. Because thicker walls make it more difficult fo...