Updated Articles

  1. Can I upgrade my current plan to take advantage of the full $30 per month?

    Yes, but you are responsible for all funds exceeding $30 as part of the Affordable Connectivity Program.
  2. How much does Internet service cost?

    The Affordable Connectivity Program provides a monthly discount for broadband service up to $30 per eligible household. The discount will be applied to your Internet service, but the ultimate cost to you will depend on the Internet plan you select. ...
  3. Can my roommate and I each get a monthly discount?

    The Affordable Connectivity Program  is limited to one monthly service discount per household, which is defined as any individual or group of individuals who are living together at the same address and share income and expenses.  ...
  4. Do I receive the funds directly each month?

    No, the Affordable Connectivity Program provides a monthly discount on broadband service of up to $30 per eligible household.  SECV, like all participating broadband service providers, will receive the funds directly from the Affordable Connect...
  5. How can I sign up for the Affordable Connectivity Program?

    Please visit the FCC Affordable Connectivity Program website and receive confirmation that you are eligible, then visit www.secv.com/acp  and complete the online enrollment form.  If you do not have Internet access, the FCC will mail yo...
  6. How do I watch a recorded show on the Watch SECV TiVo app?

    Select My Shows   in the menu.  Choose a show from the list of recorded shows. Select Watch Now. Recordings are available for viewing anywhere on the Watch SECV app.  ...
  7. How do I access Amazon Prime on TiVo?

    To access Amazon Prime, press the TiVo button then select Apps/Amazon Prime A separate Amazon Prime subscription plan is required to use this service. ...
  8. Why do I no longer have the HBO App on TiVo?

    The HBO app is longer available on TiVo.  To stream all of HBO together with the greatest collection of series, movies and new Max Originals, you can sign into HBO Max on your phone, tablet, computer or connected device with your SECV credent...
  9. Can I access Netflix Ultra HD content?

    TiVo does not currently support Ultra HD content via the Netflix app.
  10. How do I access Netflix on TiVo?

    There are multiple ways to easily access Netflix using TiVo. Press the Netflix button on the TiVo remote Tune to Channel 1001. Press the TiVo button then select Apps/Netflix *A separate Netflix subscriptio...