Affordable Connectivity Program

Articles

How can I sign up for the Affordable Connectivity Program?
Please visit the FCC Affordable Connectivity Program website and receive confirmation that you are eligible, then visit www.secv.com/acp  and complete the online enrollment form.  If you do not have Internet access, the FCC will mail yo...
Do I receive the funds directly each month?
No, the Affordable Connectivity Program provides a monthly discount on broadband service of up to $30 per eligible household.  SECV, like all participating broadband service providers, will receive the funds directly from the Affordable Connect...
Which broadband providers are participating in the Affordable Connectivity Program?
Various broadband providers, including those offering landline and wireless broadband, will participate in the Affordable Connectivity Program.  Depending on where you live, you may have a choice of providers.  Check with the broadband pro...
Who is eligible for the Affordable Connectivity Program?
A household is eligible if one member of the household: 1)  Currently a  Lifeline program participant or has an income that is at or below 200% of the  Federal Poverty Guidelines or participates in certain federal assistan...
Can I apply if I have a past due balance with SECV?
Yes, eligible customers with a past due balance or a balance in collections are eligible for the benefit.
Can I sign up for the Affordable Connectivity Program if I am already a customer or if I was a customer in the past?
Yes, the benefit is available to eligible new, prior, and existing customers of SECV.
Can my roommate and I each get a monthly discount?
The Affordable Connectivity Program  is limited to one monthly service discount per household, which is defined as any individual or group of individuals who are living together at the same address and share income and expenses.  ...
Can I receive both the Affordable Connectivity Program and Lifeline benefits at the same time?
Yes.  These are two separate programs.  SECV is not currently a Lifeline provider and is unable to offer customers the Lifeline benefit.  However, SECV is reviewing the program.
Everyone at my child’s school receives breakfast and lunch at no cost. Do we qualify?
If a school is offering lunch or breakfast free to all students regardless of income based on a program other than the Community Eligibility Provision, such as through COVID-19 waivers extending the Seamless Summer Option or Summer Food Service Prog...
How much does Internet service cost?
The Affordable Connectivity Program provides a monthly discount for broadband service up to $30 per eligible household. The discount will be applied to your Internet service, but the ultimate cost to you will depend on the Internet plan you select. ...
Can I upgrade my current plan to take advantage of the full $30 per month?
Yes, but you are responsible for all funds exceeding $30 as part of the Affordable Connectivity Program.
If the plan I pick is more than the monthly discount for broadband service, do I pay the extra myself?
Yes. You are responsible for any amount over $30 per month for broadband service.
I currently subscribe to a bundle of services that includes Internet, TV, and/or Phone. Can I apply the Affordable Connectivity Program to my monthly bill?
The Affordable Connectivity Benefit can be applied to the cost of Internet service within a bundle of services. If your bundle also includes a TV service or Phone, you will be responsible for that portion of your bill, as well as any services that a...
How does SECV’s ACP program differ from other companies'?
SECV offers a $30 dollar discount on any SECV Internet plan for those that qualify for the Affordable Connectivity Program (ACP). Our program is flexible and can be applied to any Internet tier or package with or without TV and Phone service. Theref...