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Last Updated: 11/27/2024
in TV To set up your Favorite Channels for the first time follow the below steps:
1. Press the MENU button on your remote control to access the Quick Menu.
2. Press the RIGHT arrow button until the HEART icon is highlighted.
3. P...
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Last Updated: 11/27/2024
in TV Make sure the cable line is connected tightly on the back of your converter box and at the wall outlet. Try unplugging the power cord on the back of the converter for 30 seconds and plug it back in. If you still have this message, please contact yo...
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Last Updated: 11/27/2024
in TV This screen will appear when you tune to a channel that is currently not available or not included in your SECV channel package. If the channel is not available after 15-30 minutes and should be available, please contact your local office at 877.955...
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Last Updated: 11/27/2024
in TV If you have recently lost power or unplugged your converter, DTA or TiVo this will happen. It may take a few hours to completely re-load the information for your on-screen channel guide. Otherwise, try unplugging your converter, DTA or TiVo for 10 ...
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Last Updated: 11/27/2024
in TV No.Please contact your local office at 977.955.SECV or chat us for assistance with this. ...
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Last Updated: 11/27/2024
in TV No. The converter time is controlled by a central system. f your converter is not displaying the correct time, p lease contact your local office at 877.955.SECV or chat us online for assistance. ...
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Last Updated: 11/27/2024
in TV Please contact your local office at 877.955.SECV or chat us online for assistance.
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Last Updated: 11/27/2024
in TV NFL RedZone is a channel by the NFL Network. Every Sunday afternoon during the season, NFL RedZone takes fans from game to game to see all the key moments, live as they happen on the field, in HD. Each week, NFL RedZone takes the guess work out of...
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Last Updated: 11/27/2024
in TV Yes. Our channel lineup is in a 100% all-digital format and we require a Converter, TiVo, Digital Transport Adaptor (DTA), or CableCARD connected to each TV in your home to view programming. Please let our Customer Service Representative know how ...
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Last Updated: 11/27/2024
in TV If you are using a converter or TiVo try pressing MUTE on the converter or TiVo remote to be sure it is not muted. Also check to make sure the volume on the converter is not all the way down. If you are not using a converter or TiVo or you ...