Updated Articles

  1. What is the Start Over feature?

    When you turn on a show that is currently airing, you will see the Start Over/Catch Up icon and an on-screen tip telling you to press and hold OK/SELECT to start the show from the beginning. ...
  2. Can I record an entire series?

    Yes, just set up a One Pass search.  A One Pass search gathers every available episode of a series (whether streaming broadcast TV, or On Demand), every game, or match from a specific team, or every sporting event in a league and adds them right t...
  3. Where can I find my recorded shows?

    All of your recorded shows and streaming videos are found in My Shows.  From the Home screen, just select My Shows
  4. How much storage space do I have for recordings?

    TiVo Stream allows you to store up to 150 hours of HD content.
  5. How many shows can I record at once?

    There is no limit to how many shows you can record at once. 
  6. Can I add DVR service to my TiVo Stream?

    Yes, Cloud DVR is available for an additional $4.95 per month.
  7. What is Cloud DVR or NDVR?

    Cloud DVRs function like traditional DVRs, but they store your recorded content online without the need for a physical DVR.  With Cloud DVR there is no limit to how many shows you can record at once.  ...
  8. Do I need a Google account to use TiVo Stream?

    No, but it is highly recommended.  With a Google account, you will be able to use Google Play and Google Assistant from your TiVo box.
  9. Why do I need SECV Internet service for TiVo Stream?

    TiVo Stream relies on the Internet to deliver a consistent experience across live TV, On Demand and the app experience.  SECV’s Internet service enables us to guarantee quality and help troubleshoot and resolve any technical difficulties that may ...
  10. How does TiVo Stream work?

    The TiVo Stream device is powered by Android TV and gets the TV signal over a wired or wireless connection to your home Internet network.  You will receive all of your channels, as well as access to streaming providers, over that one connection wi...