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Last Updated: 11/27/2024
in TV Please ensure the wiring connections between your converter, all devices and the wall outlet are tight. If this does not correct the problem, please contact your local office at 877.955.SECV or chat us . ...
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Last Updated: 11/27/2024
in TV A channel lineup is a list of all the channels and corresponding channel numbers provided by SECV. To view and/or print your channel lineup, please visit SECV.com and select your system location. Click the "Channels" link at the top of the pag...
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Last Updated: 11/27/2024
in TV Check the other TVs in your home. If this is the only set that has the problem, first make sure the power is on to the converter. Then check to see if the cable wires are tightly attached to the back of the TV, converter, VCR/DVD, etc as well as th...
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Last Updated: 11/27/2024
in TV Try pressing the Cable CBL button on the top of your converter remote and then change channels.
If this does not work, make sure nothing is blocking the remote's view of the converter and try new batteries in your converter remo...
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Last Updated: 11/27/2024
in TV You can visit our What's on TV page . ...
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Last Updated: 11/27/2024
in TV To view your Favorite Channels follow the below steps:
Press the MENU button on your remote control to access the QUICK menu.
Press the RIGHT arrow button until the HEART icon is highlighted.
Press the OK/S...
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Last Updated: 11/27/2024
in TV Try unplugging the converter and then plugging it back in. This will reset the converter and allow for data to be downloaded. It will take some time for all the guide information to re-load. If there is still a problem after the information has app...
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Last Updated: 11/27/2024
in TV No. Unfortunately, the programmers do not allow us to sell their channels à la carte. They require us to package the channels together. ...
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Last Updated: 11/27/2024
in TV Channel requests help us make decisions when we add or change a channel lineup. Please submit your channel request via our channel request page Your request will be sent to our programming department for consideration. ...
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Last Updated: 11/27/2024
in TV Our programming department continuously evaluates new content and new channels. Factors taken into c onsideration include: customer interest, contractual obligations, and cost of adding the channel which includes programmers fees. We want to ...