New Articles

  1. Do I receive the funds directly each month?

    No, the Affordable Connectivity Program provides a monthly discount on broadband service of up to $30 per eligible household.  SECV, like all participating broadband service providers, will receive the funds directly from the Affordable Connectivity...
  2. How can I sign up for the Affordable Connectivity Program?

    Please visit the FCC Affordable Connectivity Program website and receive confirmation that you are eligible, then visit www.secv.com/acp  and complete the online enrollment form.  If you do not have Internet access, the FCC will mail you paperwor...
  3. I recently signed up for Auto Pay. Why didn't it take out my payment?

    It may take 30 to 60 days for your recurring automatic payment to take effect.  If your recurring payment does not process at your next due date, you will need to make a one-time payment. ...
  4. How do I enable Plume Sense?

    iOS From the home screen of the Plume Home app, tap on the Plume Sense icon. Slide the Wi-Fi Motion detection toggle to the right. It can take up to two minutes for the system to be enabled.  Android ...
  5. What do I need for Plume Sense?

    Plume Sense is included with your Plume Whole-Home Wi-Fi system. You will also need to have at least one Plume Pod being used as the Gateway Pod and a few Wi-Fi connected devices.  ...
  6. How does Plume Sense work?

    Plume Sense detects the disturbances in Wi-Fi signals between your Plume Pods or between a Plume Pod and a motion capable device. These disturbances in the signal are translated into motion events, which you can use to keep yourself aware of activ...
  7. What is Plume Sense?

    Plume Sense uses Plume Pods and the Wi-Fi connected devices in your home to detect motion. It is a smart motion detection system that also informs you when family members or guests arrive or leave. Plume Sense Features ...
  8. What is Plume?

    Please watch this video to learn about the Plume Whole-Home Wi-Fi System. ...
  9. What are the features of the Plume Home app?

    Manage your network like a pro As people and devices come and go in your house, Plume Home lets you see which devices are accessing the Internet and how much they’re uploading or downloading. You can block and unblock specific devices f...
  10. What is Plume Guard?

    Plume Guard offers real-time threat protection against emerging cyber threats. Guard is included with your Plume subscription. Online Protection Plume filters out suspicious content as your devices connect to the Internet, prov...