New Articles

  1. Everyone at my child’s school receives breakfast and lunch at no cost. Do we qualify?

    Households may enroll in the ACP Program if their school participates in the Community Eligibility Provision, or the household separately applied for and has been approved for benefits in the free and reduced-price school lunch program or school bre...
  2. Can I receive both the Affordable Connectivity Program and Lifeline benefits at the same time?

    Yes.  These are two separate programs.  SECV is not currently a Lifeline provider and is unable to offer customers the Lifeline benefit.  However, SECV is reviewing the program.
  3. Can my roommate and I each get a monthly discount?

    The Affordable Connectivity Program  is limited to one monthly service discount per household, which is defined as any individual or group of individuals who are living together at the same address and share income and expenses.  ...
  4. Can I sign up for the Affordable Connectivity Program if I am already a customer or if I was a customer in the past?

    Yes, the benefit is available to eligible new, prior, and existing customers of SECV.
  5. Can I apply if I have a past due balance with SECV?

    Yes, eligible customers with a past due balance or a balance in collections are eligible for the benefit.
  6. Who is eligible for the Affordable Connectivity Program?

    A household is eligible if one member of the household: 1)  Currently a  Lifeline program participant or has an income that is at or below 200% of the  Federal Poverty Guidelines or participates in certain federal assistan...
  7. Which broadband providers are participating in the Affordable Connectivity Program?

    Various broadband providers, including those offering landline and wireless broadband, will participate in the Affordable Connectivity Program.  Depending on where you live, you may have a choice of providers.  Check with the broadband pro...
  8. Do I receive the funds directly each month?

    No, the Affordable Connectivity Program provides a monthly discount on broadband service of up to $30 per eligible household.  SECV, like all participating broadband service providers, will receive the funds directly from the Affordable Connect...
  9. How can I sign up for the Affordable Connectivity Program?

    Please visit the FCC Affordable Connectivity Program website and receive confirmation that you are eligible, then visit www.secv.com/acp  and complete the online enrollment form.  If you do not have Internet access, the FCC will mail yo...
  10. I recently signed up for Auto Pay. Why didn't it take out my payment?

    It may take 30 to 60 days for your recurring automatic payment to take effect.  If your recurring payment does not process at your next due date, you will need to make a one-time payment.