What is Plume?
Please watch this video to learn about the Plume Whole Home Wi-Fi System.
Does Plume replace my router?
Yes, Plume replaces your current router and provides better WiFi coverage throughout your home.
Does Plume replace my cable modem?
No, Plume replaces your router and plugs into your cable modem.
How many Plume Pods do I need in my home?
Every home is unique and the Plume system was designed to be flexible so that it can fit any home.  We generally recommend one Plume Pod for every 1,000 square feet, but it varies case-by-case.
What is a mesh network?
Mesh networks enable multiple routers to work in unison to deliver hyper-fast, super-stable WiFi. Each device in a mesh network connects to the other devices, rather than each device connecting to your Internet Service Provider. Unlike a typica...
How much distance should there be between Plume Pods?
For the best experience, when wireless, Plume Pods should be no more than 50 feet away from at least one other Pod.
How many Plume Pods can I have on a single network?
There is no limit to the number of Plume Pods.  However, more is not always better.  We generally recommend one Plume Pod for every 1,000 square feet, but it varies case-by-case.
Will Plume work in a home with thick walls?
Yes. If you are having trouble getting WiFi when you are not in the same room as your wireless router, several Plume Pods together in a system will enable you to get WiFi coverage throughout your home. Because thicker walls make it more difficult fo...
What is a Plume Gateway Pod?
A Plume Gateway Pod is a Pod connected to the modem or router by Ethernet.
Can I manage my Plume network remotely?
Yes, using the Plume app makes it easy to manage your network at any time. As long as you have your phone, you’ll be able to manage your network settings directly from the app. You will need a data connection on your mobile device to initially...
What mobile apps can be used with Plume?
The Plume app works on supported iOS and Android devices only.
What are the features of the Plume app?
Manage your network like a pro As people and devices come and go in your house, Plume lets you see which devices are accessing the Internet and how much they’re uploading or downloading. You can block and unblock specific devices ...
What is HomePass by Plume?
HomePass by Plume offers parental controls and guest access with unparalleled capabilities.    HomePass is included with your Plume subscription. Home All Access Give full home Wi-Fi access to people you implicitly tr...
What is Plume Guard?
Plume Guard offers real-time threat protection against emerging cyber threats.  Guard is included with your Plume subscription. Online Protection Plume filters out suspicious content as your devices connect to the Internet...
What is Plume Sense?
Plume Sense uses Plume Pods and the WiFi connected devices in your home to detect motion. It is a smart motion detection system that also informs you when family members or guests arrive or leave. Plume Sense Features Live V...
How do I enable Plume Sense?
iOS From the home screen, tap on the Plume Sense icon. Slide the WiFi Motion detection toggle to the right.  It can take up to two minutes for the system to be enabled.  Android From the&n...
How does Plume Sense work?
Plume Sense detects the disturbances in WiFi signals between your Plume Pods or between a Plume Pod and a motion capable device.  These disturbances in the signal are translated into motion events, which you can use to keep yourself aware of a...
What do I need for Plume Sense?
Plume Sense is included with your Plume membership. You will also need to have at least one Plume Pod being used as the Gateway Pod, a few WiFi connected devices.  ...