Popular Articles

  1. How do I pair my remote?

    To control your TiVo box with your voice, your remote must be paired correctly to your TiVo box.  For TiVo Mini users, you Mini must be connected to a DVR host.  To pair your remote, select the Menu icon from the Home screen, then go to ...
  2. How do I activate a TV Everywhere network on a Roku?

    1.  Download the supported app (Watch ESPN, CNN, etc.)  from the Channel Store on your Roku player. 2.  Launch the app from the Home screen on your Roku device. 3.  Click the 'Activate Your Device' button.  ...
  3. How do I connect Wi-Fi Enabled Devices

    1.  Turn on the Wi-Fi feature on your device, and browse for available wireless networks. 2.  Find your wireless network name and select connect. 3.  Enter the security key or password for your network. 4.  Once ...
  4. Can I add a wireless router to a cable modem?

    Yes.  You may connect an external router purchased from a retailer, or rent the Plume Whole-Home Wi-Fi System from SECV.  If you have questions or difficulties with a router purchased from a retailer, you will need to contact the manuf...
  5. How do I set up my email in Outlook?

    For detailed instructions on how to setup your email please visit the following website: http://www.ptd.net/help-desk/email-communication/how-setup-your-email/email-software-smtp ...
  6. What is the difference between a digital converter and a DTA?

    A digital converter (sometimes known as a digital set-top box or digital receiver) processes digital-quality signals and offers access to On Demand programming, Pay-Per-View content, the on-screen channel guide, and over 50 commercial-free music c...
  7. How do I record a future-scheduled program on TV?

    There are two options to record a future-scheduled program on TV. 1.  Press the GUIDE button on your remote control to locate the program you wish to record.   Scroll to the program so that it is highlighted and press the...
  8. How do I program the DTA remote control to also control my TV by manually entering the code?

    The UEI Delta remote control is pre-programmed at the factory to operate the Digital Transport Adapter.  The UEI Delta Remote also contains a universal TV library to allow you to control the power and volume of your TV. 1.  Turn o...
  9. How do I program the DTA remote control to also control my TV when I do not know the code (searching for the code)?

    If your brand of TV does not respond to the remote control after trying all of the codes listed, or if your brand is not listed at all, try searching for your code. 1. Turn on your TV. 2. Press and hold SET until the Red Light bli...
  10. What is involved when installing cable modem access? Does it use an existing cable hook up?

    If necessary, our professional installers will run a new cable to your home, install a special splitter, and run a new line to the computer.  The installer will then install the modem and connect it to your computer.  Before they leave t...