Popular Articles

  1. How do I pair my remote?

    To control your TiVo box with your voice, your remote must be paired correctly to your TiVo box. For TiVo Mini users, you Mini must be connected to a DVR host. To pair your remote, select the Menu icon from the Home screen, then go to Settings/Rem...
  2. How do I activate a TV Everywhere network on a Roku?

    1.  Download the supported app (Watch ESPN, CNN, etc.) from the Channel Store on your Roku player. 2.  Launch the app from the Home screen on your Roku device. 3.  Click the 'Activate Your Device' button. The next screen should display yo...
  3. How do I connect Wi-Fi Enabled Devices

    1.  Turn on the Wi-Fi feature on your device, and browse for available wireless networks. 2.  Find your wireless network name and select connect. 3.  Enter the security key or password for your network. 4.  Once your device has been...
  4. How do I set up my email in Outlook?

    For detailed instructions on how to setup your email please visit the following website: http://www.ptd.net/help-desk/email-communication/how-setup-your-email/email-software-smtp ...
  5. Can I add a wireless router to a cable modem?

    Yes. You may connect an external router purchased from a retailer, or rent the Plume Whole-Home Wi-Fi System from SECV.  If you have questions or difficulties with a router purchased from a retailer, you will need to contact the manufacturer. ...
  6. How do I record a future-scheduled program on TV?

    There are two options to record a future-scheduled program on TV. 1.  Press the GUIDE button on your remote control to locate the program you wish to record.  Scroll to the program so that it is highlighted and press the REC button....
  7. How do I program the DTA remote control to also control my TV by manually entering the code?

    The UEI Delta remote control is pre-programmed at the factory to operate the Digital Transport Adapter.  The UEI Delta Remote also contains a universal TV library to allow you to control the power and volume of your TV. 1.  Turn on the TV. ...
  8. What is involved when installing SECV Internet? Does it use an existing cable hook up?

    If necessary, our professional installers will run a new cable to your home, install a special splitter, and run a new line to the computer. The installer will then install the modem and connect it to your computer. Before they leave they will mak...
  9. What is a cable modem?

    A cable modem is a piece of equipment that connects your computer to the Internet via SECV's network. A cable modem has two connections, one to the cable wall outlet and the other to your computer. ...
  10. Why does my TV Guide say "To Be Announced" on every channel?

    If you have recently lost power or unplugged your converter, DTA or TiVo this will happen. It may take a few hours to completely re-load the information for your on-screen channel guide. Otherwise, try unplugging your converter, DTA or TiVo for 10 ...