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Last Updated: 11/26/2024
in Internet Yes, all Internet tiers of service are available a la carte without having to subscribe to TV service. Please visit our website for more information.
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Last Updated: 11/26/2024
in Internet Yes, a wireless router or a Whole Home Wi-Fi system connects multiple devices online at the same time. For optimal performance and reliability while connecting multiple devices we recommend a minimum of 250M tier of Internet service. To learn mor...
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Last Updated: 11/27/2024
in TV DTA Visit our Remote Control Support page, click the picture of the remote that matches yours. The instructions for your particular remote will appear.
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Last Updated: 11/26/2024
in Internet Our internet service comes with access to local “hot spots.” For a list of locations, click on h ere . ...
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Last Updated: 11/27/2024
in TV Dual Tuner DVR Yes. You can either watch it in "real time" as it is being recorded, or you can rewind the program you are currently recording and watch it from the beginning while the recording continues. ...
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The Affordable Connectivity Benefit can be applied to the cost of Internet service within a bundle of services. If your bundle also includes a TV service or Phone, you will be responsible for that portion of your bill, as well as any services that a...
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Last Updated: 06/16/2021
in Internet The smtp server for your email is promail.ptd.net and is used for both the incoming and outgoing server. ...
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Last Updated: 11/25/2024
in Miscellaneous Every year during the Spring and Fall when the sun passes behind a satellite it causes a disturbance to the satellite signal reception. During these mini-eclipses, energy from the sun causes degradation in the satellite signal. You may experience...
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Last Updated: 11/26/2024
in TiVo TiVo Features If you or someone accidentally deleted a previously recorded show, you can recover it by pressing the TiVo button twice to access the My Shows menu. Navigate to the bottom of the My Shows folder and select Recently Deleted Recordings. Select the s...
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Last Updated: 11/27/2024
in TV Dual Tuner DVR There are two options to delete a saved/recorded program.
1. Prompted delete: After you have finished watching a recorded porgram, a dialogue box will appear on the screen that asks you if you would like to delete the program. You can als...