Popular Articles

  1. Can I just get SECV Internet without having to subscribe to TV service?

    Yes, all Internet tiers of service are available a la carte without having to subscribe to TV service.  Please visit our website for more information. ...
  2. What is a cable modem?

    A cable modem is a piece of equipment that connects your computer to the Internet via SECV's network.  A cable modem has two connections, one to the cable wall outlet and the other to your computer. ...
  3. Can more than one device access the Internet at the same time via a cable modem?

    Yes, a wireless router or a whole home Wi-Fi system connects multiple devices online at the same time.  For optimal performance and reliability while connecting multiple devices we recommend a minimum of 100M tier of High Speed Internet serv...
  4. What is SECV On Demand?

    SECV On Demand allows you to watch more TV shows, movies, and sports events than ever before and it's all at your fingertips with your remote control.  Enjoy TV on your schedule from the comfort of your home.  Plus, it is available a...
  5. Do you have any free Hotspot locations?

    Our internet service comes with access to local “hot spots.”  For a list of locations, click on http://www.ptdunleashed.com/ ...
  6. How do I delete a saved/recorded program?

    There are two options to delete a saved/recorded program. 1.  Prompted delete:  After you have finished watching a recorded porgram, a dialogue box will appear on the screen that asks you if you would like to delete the program.&n...
  7. Can I watch a show I'm recording before recording is complete?

    Yes.  You can either watch it in "real time" as it is being recorded, or you can rewind the program you are currently recording and watch it from the beginning while the recording continues. ...
  8. How do I recover a recently deleted recording?

    If you or someone accidentally deleted a previously recorded show, you can recover it by pressing the TiVo button twice to access the My Shows menu.  Navigate to the bottom of the My Shows folder and select Recently Deleted Recordings.  ...
  9. How do you add additional channels to your existing Favorite Channels list?

    In order to add additional channels to your exisiting Favorite Channels list please follow the below steps: 1.  Press the  GUIDE button on your remote control. 2.  T he On-Screen guide appears. Scroll to or enter the chan...
  10. Why does my TV Guide say "To Be Announced" on every channel?

    If you have recently lost power or unplugged your converter, DTA or TiVo this will happen.  It may take a few hours to completely re-load the information for your on-screen channel guide.  Otherwise, try unplugging your converter, DTA or ...