Popular Articles

  1. Can I just get SECV Internet without having to subscribe to TV service?

    Yes, all Internet tiers of service are available a la carte without having to subscribe to TV service. Please visit our website for more information. ...
  2. Can more than one device access the Internet at the same time via a cable modem?

    Yes, a wireless router or a Whole Home Wi-Fi system connects multiple devices online at the same time. For optimal performance and reliability while connecting multiple devices we recommend a minimum of 250M tier of Internet service. To learn mor...
  3. Do you have any free Hotspot locations?

    Our internet service comes with access to local “hot spots.”  For a list of locations, click on h ere . ...
  4. What is SECV On Demand?

    SECV On Demand allows you to watch more TV shows, movies, and sports events than ever before and it's all at your fingertips with your remote control. Enjoy TV on your schedule from the comfort of your home. Plus, it is available at no additional ...
  5. How do I delete a saved/recorded program?

    There are two options to delete a saved/recorded program. 1.  Prompted delete:  After you have finished watching a recorded porgram, a dialogue box will appear on the screen that asks you if you would like to delete the program. You can als...
  6. Can I watch a show I'm recording before recording is complete?

    Yes. You can either watch it in "real time" as it is being recorded, or you can rewind the program you are currently recording and watch it from the beginning while the recording continues. ...
  7. Why does my TV Guide say "To Be Announced" on every channel?

    If you have recently lost power or unplugged your converter, DTA or TiVo this will happen. It may take a few hours to completely re-load the information for your on-screen channel guide. Otherwise, try unplugging your converter, DTA or TiVo for 10 ...
  8. What are the incoming and outgoing smtp servers for PTD (PenTeleData) email?

    The smtp server for your email is promail.ptd.net and is used for both the incoming and outgoing server. ...
  9. How do I recover a recently deleted recording?

    If you or someone accidentally deleted a previously recorded show, you can recover it by pressing the TiVo button twice to access the My Shows menu. Navigate to the bottom of the My Shows folder and select Recently Deleted Recordings. Select the s...
  10. How do you add additional channels to your existing Favorite Channels list?

    In order to add additional channels to your exisiting Favorite Channels list please follow the below steps: 1.  Press the  GUIDE button on your remote control. 2.  T he On-Screen guide appears. Scroll to or enter the channel number of t...