Popular Articles

31. What is SECV On Demand?

    Last Updated: 11/27/2024 in TV On Demand
    SECV On Demand allows you to watch more TV shows, movies, and sports events than ever before and it's all at your fingertips with your remote control. Enjoy TV on your schedule from the comfort of your home. Plus, it is available at no additional ...

32. How do you add additional channels to your existing Favorite Channels list?

    Last Updated: 06/18/2021 in TV
    In order to add additional channels to your exisiting Favorite Channels list please follow the below steps: 1.  Press the  GUIDE button on your remote control. 2.  T he On-Screen guide appears. Scroll to or enter the channel number of t...

33. How do you set up a new Favorite Channels list?

    Last Updated: 06/18/2021 in TV
    In order to set up a new Favorite Channels list please follow the below steps: 1.   Press the  GUIDE button to display the on-screen guide.  Locate the channel in the guide that you would like to add to your favorites list. 2.  Press...

34. How many email addresses do I get with a subscription to High Speed Internet?

    Last Updated: 11/26/2024 in Internet
    You are allowed up to 5 email addresses with your Internet subscription. ...

35. What is Plume?

    Last Updated: 04/09/2021 in Plume
    Please watch this video to learn about the Plume Whole-Home Wi-Fi System. ...

36. How do I check my email when I am away from home?

    Last Updated: 06/16/2021 in Internet
    Visit our website  and click the "Webmail" link.  Then sign in with your PTD email address and password.  ...

37. Can I record programs from premium channels such as HBO, Cinemax, Showtime, and Starz on my DVR?

    Last Updated: 11/27/2024 in TV Dual Tuner DVR
    Yes. You can view and record programming from premium channels with DVR. ...

38. How can I pay my bill online?

    Last Updated: 11/26/2024 in Billing and Payment
    To pay your bill online, go to www.secv.com and click the "View/Pay Bill" link. This will direct you to SECV's Online Account Managment System. Enter your account number and click "Continue" to complete your registration. ...

39. How do I record a program?

    Last Updated: 06/22/2021 in TV Dual Tuner DVR
    Press the record button from your remote to record a program. To record a series, select the Info button on the remote to access the series recording options. ...

40. What is Return Call (*69) and how do I use it?

    Last Updated: 11/26/2024 in Phone
    Return Call allows you to automatically dial the number of your last incoming call, whether you answered it or not.  1.  Pick up your handset and listen for the dial tone. 2.  Press *69 3.  A call will be immediately dia...

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