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Last Updated: 06/18/2021
in TV
In order to set up a new Favorite Channels list please follow the below steps:
1. Press the GUIDE button to display the on-screen guide. Locate the channel in the guide that you would like to add to your favorites li...
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Last Updated: 06/16/2021
in Internet
The smtp server for your email is promail.ptd.net and is used for both the incoming and outgoing server. ...
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The Affordable Connectivity Benefit can be applied to the cost of Internet service within a bundle of services. If your bundle also includes a TV service or Phone, you will be responsible for that portion of your bill, as well as any services that a...
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Last Updated: 04/09/2021
in Plume
Please watch this video to learn about the Plume Whole-Home Wi-Fi System.
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Last Updated: 06/21/2021
in TV Dual Tuner DVR
Yes. You can view and record programming from premium channels with DVR. ...
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Last Updated: 06/22/2021
in TV Dual Tuner DVR
Press the record button from your remote to record a program.
To record a series, select the Info button on the remote to access the series recording options.
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Last Updated: 03/07/2019
in Miscellaneous
Every year during the Spring and Fall when the sun passes behind a satellite it causes a disturbance to the satellite signal reception. During these mini-eclipses, energy from the sun causes degradation in the satellite signal. You may e...
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Last Updated: 03/11/2017
in Billing and Payment
To pay your bill online, go to www.secv.com and click the "View/Pay Bill" link. This will direct you to SECV's Online Account Managment System. Enter your account number and click "Continue" to complete yo...
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Last Updated: 06/23/2021
in TV On Demand
Some programs allow you to play, pause, rewind, and fast-forward using your remote control while others disable these functions. A message will display at the beginning of the program to inform you if these controls have been disabled. ...
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Last Updated: 06/22/2021
in TV Dual Tuner DVR
All recordings that were saved prior to the power loss are preserved, as well as, any future recording schedules. You miss only the recordings scheduled to be recorded while the power was out. ...