Popular Articles

  1. Why should I secure my wireless home network?

    Securing your wireless network is extremely important as anyone within range of your unsecured network will have access to it. We advise securing your wireless network with a security key. Hackers and identity thieves are looking to steal passwords...
  2. Is there a short code to contact SECV customer service?

    You can contact SECV customer service by dialing *611.
  3. Can I use both an answering machine and SECV voicemail?

    Yes, you can use both an answering machine and SECV's voicemail.     To use your answering machine as first priority and SECV voicemail as second we suggest you set your answering machine ring count to be less than the voicemail ring cou...
  4. Does SECV offer any programming in 4K?

    Yes we do!  You can learn more about our 4K programming here:  https://www.secv.com/4k-events/ ...
  5. How do I use Call Forwarding?

    To foward calls: 1. Pick up the handset and listen for the dial tone. 2. Press: *72 3. When prompted enter your PIN. 4. Press: 1 5. When prompted, enter the destination phone number, starting with a 1...
  6. What is the difference between coaxial cable and fiber- optic cable?

    Coaxial cable is pure copper or copper-coated wire surrounded by insulation with an aluminum covering used to transmit television, telephone, and data signals. Fiber- optic cable is also used to deliver the same types of signals, but carries much...
  7. How do I record a program I am currently watching on TV?

    There are two options to record a program that you are currently watching. 1.  Press the REC button on your remote control.  A dialogue box will appear that confirms the recording has started. The program will record from the moment you...
  8. What is the Broadcaster Retransmission Fee?

    The Broadcaster Retransmission Fee covers a portion of the total fee Cable and Satellite providers must pay to broadcasters to retransmit local television broadcast signals and is listed as a separate itemized charge on your bill. Costs related to...
  9. What channels can I access with WatchESPN?

    WatchESPN delivers live access to ESPN, ESPN2, ESPNU, SEC Network, ESPNews, and ESPN Deportes, on computers, smartphones, tablets and TV connected devices. Access to this service is available at no additional cost, and is limited to the ESPN chann...
  10. How do I set up Favorite Channels for the first time?

    To set up your Favorite Channels for the first time follow the below steps: 1.  Press the MENU button on your remote control to access the Quick Menu. 2.   Press the RIGHT arrow button until the HEART icon is highlighted. 3.   P...