Popular Articles

  1. I have a message on the screen that says "This channel should be available shortly." What does that mean?

    This screen will appear when you tune to a channel that is currently not available or not included in your SECV channel package. If the channel is not available after 15-30 minutes and should be available, please contact your local office at 877.955...
  2. What channels can I access with WatchESPN?

    WatchESPN delivers live access to ESPN, ESPN2, ESPNU, SEC Network, ESPNews, and ESPN Deportes, on computers, smartphones, tablets and TV connected devices. Access to this service is available at no additional cost, and is limited to the ESPN chann...
  3. Can I get digital services on all TVs in my home?

    Yes. Our channel lineup is in a 100% all-digital format and we require a Converter, TiVo, Digital Transport Adaptor (DTA), or CableCARD connected to each TV in your home to view programming. Please let our Customer Service Representative know how ...
  4. Are all my devices capable of getting my maximum Internet speed?

    Not all devices can handle today’s speeds. To see what speeds your device can support, check the owner’s manual or perform a web search using its model number. ...
  5. What is Anonymous Call Rejection and how do I use it?

    Anonymous Call Rejection allows you to refuse calls from those who have blocked their numbers. When you've turned this service "on" any callers who have blocked their number from your Caller ID display will hear an announcement that you do not ac...
  6. Can I increase the rewind and fast forward speed?

    Yes. Your DVR will control rewind and fast forward at four speeds. Just press the REW or FF buttons up to four times. The on-screen indicator will tell you at what speed you are controlling playback. ...
  7. Does Plume replace my router?

    Yes, Plume replaces your current router and provides better Wi-Fi coverage throughout your home.
  8. What is Plume Home?

    Plume Home offers parental controls and guest access with unparalleled capabilities. The Plume Home app is included with your Plume subscription. Home All Access Give full home Wi-Fi access to people you implicitly trust. This ...
  9. Where can I access TV Everywhere content?

    TV Everywhere (TVE) content can be accessed from our TVE page .  Simply click the network logo to begin watching online, or download the app from your mobile device. ...
  10. How will my HDTV set handle Standard Definition TV programs?

    The majority of HDTV sets can display a Standard Definition (480i)  signal. If bars appear, you can select the Settings button on your TV's remote control twice to access the HDTV settings. When the menu displays select the 480i Stretch setting, w...