Popular Articles

  1. How do I perform an Internet connection test on my TiVo box?

    From your TiVo remote select Menu/Settings/Network Settings/Network Troubleshooting/Internet Connection.  
  2. What is Anonymous Call Rejection and how do I use it?

    Anonymous Call Rejection allows you to refuse calls from those who have blocked their numbers. When you've turned this service "on" any callers who have blocked their number from your Caller ID display will hear an announcement that you do not ac...
  3. How do I know how much recording space I have remaining?

    There is a storage meter the lets you know how much space is remaining for recorded programs. It is located in the top banner above your recording listings.  ...
  4. Can I increase the rewind and fast forward speed?

    Yes. Your DVR will control rewind and fast forward at four speeds. Just press the REW or FF buttons up to four times. The on-screen indicator will tell you at what speed you are controlling playback. ...
  5. Why is my TV screen snowy or black?

    Check the other TVs in your home. If this is the only set that has the problem, first make sure the power is on to the converter. Then check to see if the cable wires are tightly attached to the back of the TV, converter, VCR/DVD, etc as well as th...
  6. How will my HDTV set handle Standard Definition TV programs?

    The majority of HDTV sets can display a Standard Definition (480i)  signal. If bars appear, you can select the Settings button on your TV's remote control twice to access the HDTV settings. When the menu displays select the 480i Stretch setting, w...
  7. Are all my devices capable of getting my maximum Internet speed?

    Not all devices can handle today’s speeds. To see what speeds your device can support, check the owner’s manual or perform a web search using its model number. ...
  8. How do I change my Parental Control PIN?

    1.  In the Settings category, scroll to the Parental Controls card and press OK. 2.  Choose settings, use the left arrow to scroll left to the Change PIN card, and then press OK. 3.  Enter the old PIN, enter the new PIN ...
  9. What is the difference between On Demand and Pay-Per-View?

    On Demand offers the flexibility and convenience of watching thousands of movies and shows that start anytime you want - many are FREE. Pay-Per-View requires you to wait until a scheduled time to watch a movie or event and you are charged per event....
  10. Does Service Electric Cablevision offer online bill pay?

    Yes. To register for online bill pay, go to www.secv.com and click the "View/Pay Bill" link. This will direct you to SECV's Online Account Management System. Enter your account number and click "Continue" to complete your registration. ...