Popular Articles

  1. How will my HDTV set handle Standard Definition TV programs?

    The majority of HDTV sets can display a Standard Definition (480i)  signal. If bars appear, you can select the Settings button on your TV's remote control twice to access the HDTV settings. When the menu displays select the 480i Stretch setting, w...
  2. Where can I access TV Everywhere content?

    TV Everywhere (TVE) content can be accessed from our TVE page .  Simply click the network logo to begin watching online, or download the app from your mobile device. ...
  3. How do I know how much recording space I have remaining?

    There is a storage meter the lets you know how much space is remaining for recorded programs. It is located in the top banner above your recording listings.  ...
  4. Can I set the DVR to skip commercials as it's recording?

    No. However, you can fast forward through commercials if you're watching a previously recorded program. ...
  5. What is the difference between On Demand and Pay-Per-View?

    On Demand offers the flexibility and convenience of watching thousands of movies and shows that start anytime you want - many are FREE. Pay-Per-View requires you to wait until a scheduled time to watch a movie or event and you are charged per event....
  6. How do I change my Parental Control PIN?

    1.  In the Settings category, scroll to the Parental Controls card and press OK. 2.  Choose settings, use the left arrow to scroll left to the Change PIN card, and then press OK. 3.  Enter the old PIN, enter the new PIN ...
  7. Why is my TV screen snowy or black?

    Check the other TVs in your home. If this is the only set that has the problem, first make sure the power is on to the converter. Then check to see if the cable wires are tightly attached to the back of the TV, converter, VCR/DVD, etc as well as th...
  8. Why doesn't the converter respond when I press the keys on my remote?

    If this is happening, try the following things: 1.  Make sure remote is in cable mode. First press the cable button on the top of your remote. Then try pushing one of the other buttons - volume, channel, menu or guide. 2.  Make sure not...
  9. The guide has locked up. Neither the buttons on the remote, nor the buttons on the converter itself work.

    Try unplugging the converter and then plugging it back in. This will reset the converter and allow for data to be downloaded. It will take some time for all the guide information to re-load. If there is still a problem after the information has app...
  10. How can I control access to certain programs on TV?

    Settings provides robust Parental Controls including the ability to lock shows by TV Rating, Movie Rating or Channel. In addition you can lock out individual shows, including recorded programs, from action menus for each show in the main menu. The...