Popular Articles

  1. Why do I see a purple and green hue on my TV set?

    If you have unshielded speakers too close to your TV, the magnetic field from the speakers may distort the colors of your TV. This may cause permanent damage to your TV set and it is recommended that you move your speakers further away from your T...
  2. What is TV Everywhere?

    TV Everywhere (TVE) is a video experience whereby you can enjoy your favorite content (TV shows, movies, etc.) on your computer, mobile device, or connected TV devices/game console wherever you go at no additional cost for the channels included wi...
  3. Why should I secure my wireless home network?

    Securing your wireless network is extremely important as anyone within range of your unsecured network will have access to it. We advise securing your wireless network with a security key. Hackers and identity thieves are looking to steal passwords...
  4. How do I setup Apple Single Sign On for an iOS Device or Apple TV?

    To enable Apple Single Sign On you must have a registered TV Everywhere account, an iOS device (such as iPhone or  iPad) with version 10 or later, or Apple TV with tvOS 10 or later. 1.  From your iOS device select Settings/TV Provider/Ser...
  5. How can I pay my bill?

    Go to www.secv.com and click the "Support" link. In the Billing Support section there is a link for "Payment Options" which lists all the payment options available for your specific system location. ...
  6. If I lost my bill, can I view it online?

    Yes. To view your bill, go to www.secv.com and click the "View/Pay Bill" link. This will direct you to SECV's Online Account Management System. If you are a new user, enter your account number and click "Continue" to complete your registr...
  7. What is the Broadcaster Retransmission Fee?

    The Broadcaster Retransmission Fee covers a portion of the total fee Cable and Satellite providers must pay to broadcasters to retransmit local television broadcast signals and is listed as a separate itemized charge on your bill. Costs related to...
  8. How do I access TV Everywhere content via my computer?

    To watch TV Everywhere content via your computer you will be prompted to select your cable, provider (Service Electric Cablevision) from the "Select TV Provider" list. You then will be asked to verify your TV subscription, this often means only e...
  9. How do I use Call Forwarding?

    To foward calls: 1. Pick up the handset and listen for the dial tone. 2. Press: *72 3. When prompted enter your PIN. 4. Press: 1 5. When prompted, enter the destination phone number, starting with a 1...
  10. Is there a short code to contact SECV customer service?

    You can contact SECV customer service by dialing *611.