Popular Articles

  1. What is Return Call (*69) and how do I use it?

    Return Call allows you to automatically dial the number of your last incoming call, whether you answered it or not.  1.  Pick up your handset and listen for the dial tone. 2.  Press *69 3.  A call will be immediately dia...
  2. How do I choose the right aspect ratio for my TV?

    Use the Aspect Ratio card in Settings to control how programming content appears on your TV. For Standard Definition (SD) TVs choose Standard (4:3) only. You'll then be asked to choose how you want HD content to display on your TV, eith...
  3. What is TV Everywhere?

    TV Everywhere (TVE) is a video experience whereby you can enjoy your favorite content (TV shows, movies, etc.) on your computer, mobile device, or connected TV devices/game console wherever you go at no additional cost for the channels included wi...
  4. If I lost my bill, can I view it online?

    Yes. To view your bill, go to www.secv.com and click the "View/Pay Bill" link. This will direct you to SECV's Online Account Management System. If you are a new user, enter your account number and click "Continue" to complete your registr...
  5. Do you have any tips for maximizing my Wi-Fi speeds?

    Yes – check out this video for the top 10 tips to maximize your Wi-Fi speed. Wi-Fi tips video ...
  6. How do I setup Apple Single Sign On for an iOS Device or Apple TV?

    To enable Apple Single Sign On you must have a registered TV Everywhere account, an iOS device (such as iPhone or  iPad) with version 10 or later, or Apple TV with tvOS 10 or later. 1.  From your iOS device select Settings/TV Provider/Ser...
  7. How do I access TV Everywhere content via my computer?

    To watch TV Everywhere content via your computer you will be prompted to select your cable, provider (Service Electric Cablevision) from the "Select TV Provider" list. You then will be asked to verify your TV subscription, this often means only e...
  8. My picture on my widescreen high-definition TV does not fit the TV screen on regular channels and I have a high definition converter.

    Make sure that the TV is set to widescreen 16:9 and stretch 4:3. ...
  9. How can I pay my bill?

    Go to www.secv.com and click the "Support" link. In the Billing Support section there is a link for "Payment Options" which lists all the payment options available for your specific system location. ...
  10. What is a channel lineup?

    A channel lineup is a list of all the channels and corresponding channel numbers provided by SECV. To view and/or print your channel lineup, please visit SECV.com and select your system location. Click the "Channels" link at the top of the pag...