Popular Articles

  1. If I lost my bill, can I view it online?

    Last Updated: 11/26/2024 in Billing and Payment
    Yes. To view your bill, go to www.secv.com and click the "View/Pay Bill" link. This will direct you to SECV's Online Account Management System. If you are a new user, enter your account number and click "Continue" to complete your registr...

  2. How do I choose the right aspect ratio for my TV?

    Last Updated: 11/27/2024 in TV
    Use the Aspect Ratio card in Settings to control how programming content appears on your TV. For Standard Definition (SD) TVs choose Standard (4:3) only. You'll then be asked to choose how you want HD content to display on your TV, eith...

  3. What is TV Everywhere?

    Last Updated: 11/26/2024 in TV Everywhere
    TV Everywhere (TVE) is a video experience whereby you can enjoy your favorite content (TV shows, movies, etc.) on your computer, mobile device, or connected TV devices/game console wherever you go at no additional cost for the channels included wi...

  4. How do I setup Apple Single Sign On for an iOS Device or Apple TV?

    Last Updated: 11/26/2024 in TV Everywhere
    To enable Apple Single Sign On you must have a registered TV Everywhere account, an iOS device (such as iPhone or  iPad) with version 10 or later, or Apple TV with tvOS 10 or later. 1.  From your iOS device select Settings/TV Provider/Ser...

  5. My picture on my widescreen high-definition TV does not fit the TV screen on regular channels and I have a high definition converter.

    Last Updated: 06/18/2021 in TV
    Make sure that the TV is set to widescreen 16:9 and stretch 4:3. ...

  6. Do you have any tips for maximizing my Wi-Fi speeds?

    Last Updated: 06/16/2021 in Internet
    Yes – check out this video for the top 10 tips to maximize your Wi-Fi speed. Wi-Fi tips video ...

  7. How do I access TV Everywhere content via my computer?

    Last Updated: 11/26/2024 in TV Everywhere
    To watch TV Everywhere content via your computer you will be prompted to select your cable, provider (Service Electric Cablevision) from the "Select TV Provider" list. You then will be asked to verify your TV subscription, this often means only e...

  8. I tried to order an On Demand program and received an error screen that said, "Unable to Process Request." What does this mean?

    Last Updated: 11/27/2024 in TV On Demand
    The "Unable to Process Request" message occurs when the converter is unable to communicate with the On Demand equipment at SECV. Try rebooting your equipment by unplugging a nd plugging back in . If you continue to recieve this message, c o...

  9. Can I use both an answering machine and SECV voicemail?

    Last Updated: 11/26/2024 in Phone
    Yes, you can use both an answering machine and SECV's voicemail.     To use your answering machine as first priority and SECV voicemail as second we suggest you set your answering machine ring count to be less than the voicemail ring cou...

  10. Does SECV offer any programming in 4K?

    Last Updated: 11/25/2024 in Miscellaneous
    Yes we do!  You can learn more about our 4K programming here:  https://www.secv.com/4k-events/ ...
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