New Articles

  1. Can I use my answering machine instead of the SECV voicemail?

    Yes, you can use your answering machine instead of the SECV voicemail. To do this log into the SECV user portal . In the call handling section change the No Answer selection from send to voicemail to ring forever.  ...
  2. Is there a short code to contact SECV customer service?

    You can contact SECV customer service by dialing *611.
  3. What is Priority Ring?

    Priority Ring allows you to know who is calling based on the ring pattern. Within your call screening settings in the SECV user portal , you will be able to set the specific ring pattern for all anonymous callers, all toll-free callers,...
  4. What is Distinctive Ring?

    Distinctive Ring allows you to have multiple phone numbers on your account and know which number is being called based on the type of ring pattern. For example, you could have one for personal use and another for a home business. The ring ...
  5. How do I access my mailbox from another phone?

    1. Dial your home phone number to enter the voicemail system. 2. Listen for your voicemail message greeting and press the pound key (#). 3. Enter your PIN then press the pound key (#) . 4. You hear the mailbox mess...
  6. How do I access my voicemail from my home phone?

    1. Press *84 from your home phone. 2. The system will play the message “Please enter your PIN followed by the pound key (#)”. 3. Enter your PIN then press the pound key (#).       • Your PIN is initially set as 1...
  7. How do I set up my Voicemail?

    1.  Lift the receiver and listen for the dial tone. 2.  Enter the voicemail access code *84 from your home phone. 3.  When prompted, enter the default voicemail PIN of 1234 and press #. 4.  The system will prompt you to ...
  8. Ok, I've enabled and verified Nomorobo on my phone. What now?

    Just use your phone like normal. The only thing that you should do is to wait for the second ring to answer the phone (Nomorobo needs the first ring to detect robocallers). If you only hear one ring and then it stops, you know a robocaller w...
  9. Will this block my doctor's office, prescription reminders, school closings, weather advisories, etc.?

    No.The only numbers that are blocked are illegal robocallers.
  10. I signed up for Nomorobo, but I am still getting calls from a certain number or calls that should not be blocked are not getting through. What do I do?

    Occasionally a robocaller or a telemarketer will slip through. Just like spam, they keep changing their tactics and Nomorobo keeps adapting. If you do get a robocall, or need a report a number that should be getting thru go to your Nomorobo contr...