New Articles

  1. What is the Catch Up feature?

    Shows that have aired within the last three days are available to watch using Catch Up.  Simply open the Guide and move the left, past the channel column, for up to 72 hours (3 days) to find your show.  Select the Start Over/Catch Up ico...
  2. What is the Start Over feature?

    When you turn on a show that is currently airing, you will see the Start Over/Catch Up icon and an on-screen tip telling you to press and hold OK/SELECT to start the show from the beginning. ...
  3. Can I record an entire series?

    Yes, just set up a One Pass search.  A One Pass search gathers every available episode of a series (whether streaming broadcast TV, or On Demand), every game, or match from a specific team, or every sporting event in a league and adds them ri...
  4. Where can I find my recorded shows?

    All of your recorded shows and streaming videos are found in My Shows.  From the Home screen, just select My Shows
  5. How much storage space do I have for recordings?

    TiVo Stream allows you to store up to 150 hours of HD content.
  6. How many shows can I record at once?

    There is no limit to how many shows you can record at once. 
  7. Can I add DVR service to my TiVo Stream?

    Yes, Cloud DVR is available for an additional $4.95 per month.
  8. What is Cloud DVR or NDVR?

    Cloud DVRs function like traditional DVRs, but they store your recorded content online without the need for a physical DVR.  With Cloud DVR there is no limit to how many shows you can record at once.  ...
  9. Why do I need SECV Internet service for TiVo Stream?

    TiVo Stream relies on the Internet to deliver a consistent experience across live TV, On Demand and the app experience.  SECV’s Internet service enables us to guarantee quality and help troubleshoot and resolve any technical difficultie...
  10. Do I need a Google account to use TiVo Stream?

    No, but it is highly recommended.  With a Google account, you will be able to use Google Play and Google Assistant from your TiVo box.