New Articles

  1. Why do I keep losing the same station at the same time for several days in a row?

    Every year during the Spring and Fall when the sun passes behind a satellite it causes a disturbance to the satellite signal reception. During these mini-eclipses, energy from the sun causes degradation in the satellite signal. You may experience...
  2. How can I access the Caller ID on TV settings with the Whole Home 6-Tuner DVR system?

    Caller ID to TV settings can be managed by going to the Phone card and selecting Caller ID to TV. ...
  3. How many entries are stored in the call log of the Whole Home 6-Tuner DVR Caller ID on TV feature?

    The call log stores up to 100 calls. ...
  4. How can I get Caller ID on TV with the Whole Home 6-Tuner DVR system?

    You must have both TV and Phone service to receive Caller ID to TV.  ...
  5. What input source do I need to set on my TV to view programming using an HD DTA?

    Please change your TV input source to HDMI and ensure the HDMI cable is properly connected to the HDMI input on your TV and HDMI output on your DTA. ...
  6. How do I delete a saved/recorded program?

    There are two options to delete a saved/recorded program. 1.  Prompted delete:  After you have finished watching a recorded porgram, a dialogue box will appear on the screen that asks you if you would like to delete the program. You can als...
  7. How do I record a future-scheduled program on TV?

    There are two options to record a future-scheduled program on TV. 1.  Press the GUIDE button on your remote control to locate the program you wish to record.  Scroll to the program so that it is highlighted and press the REC button....
  8. How do I activate a TV Everywhere network on a Roku?

    1.  Download the supported app (Watch ESPN, CNN, etc.) from the Channel Store on your Roku player. 2.  Launch the app from the Home screen on your Roku device. 3.  Click the 'Activate Your Device' button. The next screen should display yo...
  9. What TV Everywhere content is currently available?

    Please visit our TVE page  for a list of available TV Everywhere (TVE) networks. Simply click on the network logo to begin watching online, or download the app to your mobile device. An Internet connection, SECV username and password, and a pai...
  10. What is the recommended download speed for TV Everywhere content?

    The minimum requirement is 10M, however, if you are accessing TV Everywhere with multiple devices, higher Internet speed will result in an optimal viewing experience. ...