New Articles

  1. Can I set up call forwarding from a remote access?

    Unconditional call forwarding, or forwarding of all calls is available remotely using the voicemail system. This feature can be accessed remotely by dialing your phone number, and while listening to the voicemail greeting pressing the # key. This ...
  2. How do I use Call Forwarding?

    To foward calls: 1. Pick up the handset and listen for the dial tone. 2. Press: *72 3. When prompted enter your PIN. 4. Press: 1 5. When prompted, enter the destination phone number, starting with a 1...
  3. Why is some TV Everywhere content restricted to in home viewing?

    Some live streams for local broadcast channels such as ABC, NBC and FOX including local news content is only available when you are in your home or your service area, as out of home rights are not available from the programmer and beyond SECV’s co...
  4. Can I use both my answering maching and the SECV voicemail?

    Yes. You can have your calls answered by your answering machine as the first priorty.  If your machine does not pick up because of a power outage or you are already on the line, the calls will be answered by the SECV voicemail.  To do this log into ...
  5. Can I use my answering machine instead of the SECV voicemail?

    Yes, you can use your answering machine instead of the SECV voicemail. To do this log into the SECV user portal . In the call handling section change the No Answer selection from send to voicemail to ring forever.  ...
  6. Is there a short code to contact SECV customer service?

    You can contact SECV customer service by dialing *611.
  7. What is Priority Ring?

    Priority Ring allows you to know who is calling based on the ring pattern. Within your call screening settings in the SECV user portal , you will be able to set the specific ring pattern for all anonymous callers, all toll-free callers,...
  8. What is Distinctive Ring?

    Distinctive Ring allows you to have multiple phone numbers on your account and know which number is being called based on the type of ring pattern. For example, you could have one for personal use and another for a home business. The ring ...
  9. How do I access my mailbox from another phone?

    1. Dial your home phone number to enter the voicemail system. 2. Listen for your voicemail message greeting and press the pound key (#). 3. Enter your PIN then press the pound key (#) . 4. You hear the mailbox mess...
  10. How do I access my voicemail from my home phone?

    1. Press *84 from your home phone. 2. The system will play the message “Please enter your PIN followed by the pound key (#)”. 3. Enter your PIN then press the pound key (#).       • Your PIN is initially set as 1...