New Articles

  1. How do I reboot my TiVo?

    From your TiVo remote select Menu/Help/Tips & Troubleshooting/Restart Box As a safety measure, your TiVo device will ask you to press the Thumbs Down button three times, and then press Enter to confirm you want to restart your devic...
  2. How do I perform an Internet connection test on my TiVo box?

    From your TiVo remote select Menu/Settings/Network Settings/Network Troubleshooting/Internet Connection.  
  3. How do I perform a full service call (long call) from my TiVo box?

    From your TiVo remote select Menu/Settings/Network Settings/TiVo Service Connection.
  4. How do I access Amazon Prime on TiVo?

    To access Amazon Prime, press the TiVo button then select Apps/Amazon Prime. A separate Amazon Prime subscription plan is required to use this service. ...
  5. Why do I no longer have the HBO App on TiVo?

    The HBO app is longer available on TiVo. To stream all of HBO together with the greatest collection of series, movies and new Max Originals, you can sign into Max on your phone, tablet, computer or connected device with your SECV credentials at no...
  6. How do I access Netflix on TiVo?

    There are multiple ways to easily access Netflix using TiVo. Press the Netflix button on the TiVo remote Tune to Channel 1001. Press the TiVo button then select Apps/Netflix. *A separate Netflix subscripti...
  7. What apps are available with TiVo?

    TiVo currently supports SECV On Demand, TiVo Plus, Netflix, YouTube, YouTube Kids, Showtime Anytime, Amazon Prime Video, Music Choice, Pandora, HSN, Pluto TV, Toon Goggles, iHeartRadio, Yahoo and FlixFling. Please note: many of these apps require ...
  8. How do I access SECV On Demand on TiVo?

    There are multiple ways to easily access SECV OnDemand using TiVo. Press the green On Demand button on the TiVo remote. Tune to Channel 1 or 1000. Press the TiVo button then select Apps/SECV. ...
  9. What is QuickMode?

    QuickMode lets you watch a show 30% faster, while also letting you hear what everyone is saying. QuickMode is available while you’re watching a recorded show, or if you’re behind live TV (for instance, if you have rewound a show that is airing liv...
  10. What information is displayed in the Info Banner?

    The info banner displays the shows title, description, ratings, and other information. To view the info banner while watching a show, press INFO. Icons in the info banner are shortcuts to corresponding features. Us the UP/DOWN arrows to highlight ...