New Articles

  1. How do I access the DTA guide?

    There are three ways to access the guide using the remote control. GUIDE:  Selecting the GUIDE button takes you to the TV Listings Grid, with up to 24 hours of programming data for the channel lineup associated with your cable service.  T...
  2. What are the Closed Captioning Settings?

    Per FCC regulation, the HD DTA provides extensive options for users to adjust the CC settings based on their preferences.  The default setting is OFF.   Users can turn on CC, and adjust the setting they prefer by selecting MENU on the remote, then...
  3. What are the HDMI Settings?

    When you connect an HD DTA box to an HDTV, the HDMI setting will default to “Auto”, which means the setting will automatically adjust to the best resolution the TV has.  The user can adjust this setting manually to any of the following options by ...
  4. What are the benefits of the DTA guide?

    There are many benefits to the Rovi DTA Guide.  Program Information:  The Rovi DTA Guide lists synopsis, ratings, start and end times, cast info and more for most programs.  The current program can be viewed in the upper right-hand corner...
  5. What is the DTA Guide?

    The DTA Guide is an Interactive Program Guide for Digital Transport Adapters (DTAs).  Enjoy all the benefits of an on-screen guide including popular features like TV listings by time, program information and parental controls. ...
  6. Are there TiVo help videos available?

    Yes, press the TiVo button then select Apps/TiVO Tips & Tricks to watch videos to help you get to know your TiVo box and learn about all the cool things you can do to enjoy TV your way.  ...
  7. What happens if I forget my Parental Controls pin?

    Please call 877.955.7328 or chat with a Customer Service representative to reset your Parental Controls pin. ...
  8. How do I turn parental controls On/Off?

    From the Home screen select the Menu icon then choose Settings/Parental Controls.To turn Parental Controls on, use the number buttons on the TiVo remote control to enter a four-digit password, then enter the same password again for confirmation. W...
  9. What happens if my TiVo DVR loses power?

    During a power outage, your TiVo device is unable to record any scheduled programs. If a recording is in progress when the power goes out, the recording will resume once power is restored and the device restarts. ...
  10. How to do I find my TiVo Service Number (TSN)?

    Press Menu/Help/Account & System Info/System Information, the TiVo Service Number (TSN) is the fourth item in the list. The TSN is also located on the bottom of each of your TiVo boxes. ...