Updated Articles

  1. Are all my devices capable of getting my maximum Internet speed?

    Last Updated: 06/16/2021 in Internet
    Not all devices can handle today’s speeds.   To see what speeds your device can support, check the owner’s manual or perform a web search using its model number. ...

  2. Why do my Internet rates increase?

    Last Updated: 06/16/2021 in Internet
    The amount of bandwidth usage per household continues to increase as customers expand their viewing to alternate devices such as tablets, smartphones, connected devices, etc.  The cost to maintain and grow our network to meet this demand increases...

  3. How many email addresses do I get with a subscription to High Speed Internet?

    Last Updated: 06/16/2021 in Internet
    You are allowed up to 5 email addresses with your Internet subscription. ...

  4. Do you have any free Hotspot locations?

    Last Updated: 06/16/2021 in Internet
    Our internet service comes with access to local “hot spots.”  For a list of locations, click on http://www.ptdunleashed.com/ ...

  5. What is involved when installing cable modem access? Does it use an existing cable hook up?

    Last Updated: 06/16/2021 in Internet
    If necessary, our professional installers will run a new cable to your home, install a special splitter, and run a new line to the computer.  The installer will then install the modem and connect it to your computer.  Before they leave they will m...

  6. Where can I check my Internet speed?

    Last Updated: 06/16/2021 in Internet
    Please click on the link below to test your current Internet speed. Speed Test   ...

  7. What browsers are compatible with SECV's network?

    Last Updated: 06/16/2021 in Internet
    SECV's Internet service provides access to all browsers on the Internet (Mozilla Firefox, Google Chrome, Internet Explorer, Safari, etc.).  We recommend you keep your browser software updated with all security packs provided by your browser vendor...

  8. Can I add a wireless router to a cable modem?

    Last Updated: 06/16/2021 in Internet
    Yes.  You may connect an external router purchased from a retailer, or rent the Plume Whole-Home Wi-Fi System from SECV.  If you have questions or difficulties with a router purchased from a retailer, you will need to contact the manufacturer. ...

  9. What are the incoming and outgoing smtp servers for PTD (PenTeleData) email?

    Last Updated: 06/16/2021 in Internet
    The smtp server for your email is promail.ptd.net and is used for both the incoming and outgoing server. ...

  10. How do I set up my email in Outlook?

    Last Updated: 06/16/2021 in Internet
    For detailed instructions on how to setup your email please visit the following website: http://www.ptd.net/help-desk/email-communication/how-setup-your-email/email-software-smtp ...
Copyright © 2017-2018 Service Electric Cablevision. All rights reserved.