Updated Articles

  1. What is a cable modem?

    A cable modem is a piece of equipment that connects your computer to the Internet via SECV's network.  A cable modem has two connections, one to the cable wall outlet and the other to your computer. ...
  2. How do I connect Wi-Fi Enabled Devices

    1.  Turn on the Wi-Fi feature on your device, and browse for available wireless networks. 2.  Find your wireless network name and select connect. 3.  Enter the security key or password for your network. 4.  Once your device has been...
  3. Can I just get SECV Internet without having to subscribe to TV service?

    Yes, all Internet tiers of service are available a la carte without having to subscribe to TV service.  Please visit our website for more information. ...
  4. How do I access SECV On Demand?

    If you have a converter simply press the On Demand button on your remote control, or tune to Channel 1.  On Demand is not available on DTAs. ...
  5. What are the benefits of the DTA guide?

    There are many benefits to the Rovi DTA Guide.  Program Information:  The Rovi DTA Guide lists synopsis, ratings, start and end times, cast info and more for most programs.  The current program can be viewed in the upper right-hand corner...
  6. What is the difference between On Demand and Pay-Per-View?

    On Demand offers the flexibility and convenience of watching thousands of movies and shows that start anytime you want - many are FREE. Pay-Per-View requires you to wait until a scheduled time to watch a movie or event and you are charged per event....
  7. Will I be billed for On Demand programs that carry a fee?

    Yes. If you buy a SECV On Demand program for a fee, the purchases will be added to your monthly bill, and the program title will be listed for your reference. ...
  8. How long can I view my On Demand selection(s)?

    All movies, shows, and other programs are available to be viewed for 24 hours from the time of purchase. Should you start the program an hour before the selection is scheduled to end, you will be still be able to view the movie, show, or program in...
  9. Can I apply if I have a past due balance with SECV?

    Yes, eligible customers with a past due balance or a balance in collections are eligible for the benefit.
  10. Why doesn't the converter respond when I press the keys on my remote?

    If this is happening, try the following things: 1.  Make sure remote is in cable mode.  First press the cable button on the top of your remote.  Then try pushing one of the other buttons - volume, channel, menu or guide. 2.  Make sure n...