Updated Articles

  1. Does Plume replace my router?

    Yes, Plume replaces your current router and provides better Wi-Fi coverage throughout your home.
  2. What is Plume?

    Please watch this video to learn about the Plume Whole-Home Wi-Fi System. ...
  3. I have a converter, why do I constantly see "pixels," "tiling" or "little squares" at the bottom of my screen?

    Make sure the cable line is connected tightly on the back of your converter, TV, and wall outlet.  If that does not correct the picture, contact your local office at 877.955.SECV or chat us live for assistance.  ...
  4. How do I set up parental control on my TV?

    1.  On your remote control, press the  MENU button twice 2.  Using the arrow up and down scroll to SETUP and Press OK/SEL 3.  Scroll to PARENTAL CONTROL SETUP and Press OK/SEL 4.  Enter a 4-digit LOCKS PIN number of ...
  5. What do I need for Plume Sense?

    Plume Sense is included with your Plume membership.  You will also need to have at least one Plume Pod being used as the Gateway Pod and a few Wi-Fi connected devices.  ...
  6. How does Plume Sense work?

    Plume Sense detects the disturbances in Wi-Fi signals between your Plume Pods or between a Plume Pod and a motion capable device.  These disturbances in the signal are translated into motion events, which you can use to keep yourself aware of acti...
  7. How do I enable Plume Sense?

    iOS From the home screen, tap on the Plume Sense icon. Slide the Wi-Fi Motion detection toggle to the right.  It can take up to two minutes for the system to be enabled.  Android From the home screen,...
  8. What is Plume Sense?

    Plume Sense uses Plume Pods and the Wi-Fi connected devices in your home to detect motion.  It is a smart motion detection system that also informs you when family members or guests arrive or leave. Plume Sense Features ...
  9. What is Plume Guard?

    Plume Guard offers real-time threat protection against emerging cyber threats.  Guard is included with your Plume subscription. Online Protection Plume filters out suspicious content as your devices connect to the Internet, pro...
  10. What is HomePass by Plume?

    HomePass by Plume offers parental controls and guest access with unparalleled capabilities.    HomePass is included with your Plume subscription. Home All Access Give full home Wi-Fi access to people you implicitly trust.  This...