Updated Articles

  1. Is Service Electric phone service compatible with alarm systems?

    Last Updated: 11/26/2024 in Phone
    Service Electric phone is designed to work with most security systems. We do advise that you contact your alarm company prior to your SECV Home Phone installation to prevent any false alarms and after the installation to test your system. ...

  2. How does SECV's Phone differ from traditional phone services?

    Last Updated: 11/26/2024 in Phone
    SECV's Phone offers the convenience of unlimited local and long-distance calling and over ten calling features: Voicemail, Voicemail to Email, Nomorobo, 3-Way Calling, Call Waiting, Call Forwarding, Caller ID, Return Call, and more for one low mo...

  3. Can I use both an answering machine and SECV voicemail?

    Last Updated: 11/26/2024 in Phone
    Yes, you can use both an answering machine and SECV's voicemail.     To use your answering machine as first priority and SECV voicemail as second we suggest you set your answering machine ring count to be less than the voicemail ring cou...

  4. What is Call Waiting and how do I use it?

    Last Updated: 11/26/2024 in Phone
    Call Waiting alerts you with a special tone to let you know someone else is calling while you are on another call. 1.  Briefly press (don't hold down) the telephone receiver button, or flash button and you can answer your second caller...

  5. What is Return Call (*69) and how do I use it?

    Last Updated: 11/26/2024 in Phone
    Return Call allows you to automatically dial the number of your last incoming call, whether you answered it or not.  1.  Pick up your handset and listen for the dial tone. 2.  Press *69 3.  A call will be immediately dia...

  6. How do I use distinctive ring with my fax line?

    Last Updated: 11/26/2024 in Phone
    Please consult the user manual for your particular fax machine as instructions vary by manufacturer.

  7. What is Caller ID w/ Name and how do I use it?

    Last Updated: 11/26/2024 in Phone
    Caller ID w/ Name allows you to view the telephone number and the name of the person listed as the holder of that telephone number on an incoming call before the call is answered. The Caller ID w/ Name feature works automatically, however it requ...

  8. What is 3-Way Calling and how do I use it?

    Last Updated: 11/26/2024 in Phone
    3-Way Calling adds a third person to your conversation. 1.  Briefly press and release (do not hold down) the receiver button or press the flash button to put your first call on hold. 2.  Listen for a dial tone. 3...

  9. What is Anonymous Call Rejection and how do I use it?

    Last Updated: 11/26/2024 in Phone
    Anonymous Call Rejection allows you to refuse calls from those who have blocked their numbers. When you've turned this service "on" any callers who have blocked their number from your Caller ID display will hear an announcement that you do not ac...

  10. Does SECV phone service go across the public Internet?

    Last Updated: 11/26/2024 in Phone
    No. Calls made with Service Electric's phone service travel on our private, managed network, and not over the public Internet. ...
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