Updated Articles

  1. Can I watch 4K HDR programming on TiVo Stream?

    Yes, select 4K content is available on channels 801-804 on TiVo Stream.   4K Content Viewing Requirements TiVo Stream 4K Capable TV (Some TV manufacturers set HDMI inputs to Standard by default in the TV settings, and they must be ...
  2. What is MultiView?

    With the MultiView feature, you can watch up to 4 live TV channels at the same time right on your screen. No more flipping back and forth or missing out on the action. Whether it’s sports, news, or your favorite shows, MultiView keeps you in con...
  3. How to do I change MultiView from 4 screens to 2 screens?

    MultiView shows 4 screens by default. To change this: Go to Menu/Settings/User Preferences/MultiView Options/Choose How Many Channels You Want to Watch in MultiView
  4. How do I access SECV On Demand?

    On Demand is only available on TiVo and TiVo Stream. You can hit the VOD button on your remote to access the content.  ...
  5. Do I get SECV On Demand with my premium service subscription from HBO, Paramount+ with Showtime, Starz, or Cinemax?

    Yes. SECV On Demand offers you the convenience of watching your premium channel movies anytime you want at no additional charge. Many premium channels also offer hit series and other programs On Demand if you missed the original premiere or you wa...
  6. What are the requirements to add TiVo to my account?

    TiVo requires TV service, a DOCSIS 3.1 cable modem with a minimum of 24 x 8 channel bonding, a wireless AC or newer router/mesh system, or an Optical Network Unit (ONU). Additionally, your Internet should have a minimum download speed of 250M.  ...
  7. How do I enable Plume Sense?

    iOS From the home screen of the Plume Home app, tap on the Plume Sense icon. Slide the Wi-Fi Motion detection toggle to the right. It can take up to two minutes for the system to be enabled.  Android ...
  8. What is Plume Home?

    Plume Home offers parental controls and guest access with unparalleled capabilities. The Plume Home app is included with your Plume subscription. Home All Access Give full home Wi-Fi access to people you implicitly trust. This ...
  9. What are the features of the Plume Home app?

    Manage your network like a pro As people and devices come and go in your house, Plume Home lets you see which devices are accessing the Internet and how much they’re uploading or downloading. You can block and unblock specific devices f...
  10. What mobile apps can be used with Plume?

    The Plume Home app works on supported iOS and Android devices only.