Updated Articles

  1. Can I still use my answering machine with the SECV's Phone service?

    SECV's Phone service comes with voicemail or call answering. A call is answered by call answering when you do not answer your phone after 4 rings or when you are already on the phone and ignore a call waiting. The caller will get your voicemail. ...
  2. Why should I switch from my current provider to Service Electric Phone?

    Below are a few of the many reasons you should switch to Service Electric's Phone service: *Unlimited Local & Long Distance Calling: United States, Canada, Mexico, and Puerto Rico Benefits : Keep Your Existing Number No Equipme...
  3. Does Service Electric Phone Service Have E911 Service?

    Yes. Service Electric Phone uses E911 (Enhanced 911), which gives emergency personnel your telephone number and location. So, if you are unable to communicate or the call is disconnected, the operator will still be able to send help. ...
  4. When switching to Service Electric phone service, can I keep my existing phone number?

    Yes. When subscribing to Service Electric phone, service you have the option to keep your existing number or get a completely new one. ...
  5. Is Service Electric phone service compatible with alarm systems?

    Service Electric phone is designed to work with most security systems. We do advise that you contact your alarm company prior to your SECV Home Phone installation to prevent any false alarms and after the installation to test your system. ...
  6. How does SECV's Phone differ from traditional phone services?

    SECV's Phone offers the convenience of unlimited local and long-distance calling and over ten calling features: Voicemail, Voicemail to Email, Nomorobo, 3-Way Calling, Call Waiting, Call Forwarding, Caller ID, Return Call, and more for one low mo...
  7. Can I use both an answering machine and SECV voicemail?

    Yes, you can use both an answering machine and SECV's voicemail.     To use your answering machine as first priority and SECV voicemail as second we suggest you set your answering machine ring count to be less than the voicemail ring cou...
  8. What is Call Waiting and how do I use it?

    Call Waiting alerts you with a special tone to let you know someone else is calling while you are on another call. 1.  Briefly press (don't hold down) the telephone receiver button, or flash button and you can answer your second caller...
  9. What is Return Call (*69) and how do I use it?

    Return Call allows you to automatically dial the number of your last incoming call, whether you answered it or not.  1.  Pick up your handset and listen for the dial tone. 2.  Press *69 3.  A call will be immediately dia...
  10. How do I use distinctive ring with my fax line?

    Please consult the user manual for your particular fax machine as instructions vary by manufacturer.