New Articles

  1. What do I do if my remote control will not change the channel?

    In order to resolve problems with your remote control, please try the following: 1.   Make sure the power light on your converter is on. 2.   Check to see if the remote control light is flashing repeatedly. If so, please replace...
  2. Can I increase the rewind and fast forward speed?

    Yes. Your DVR will control rewind and fast forward at four speeds. Just press the REW or FF buttons up to four times. The on-screen indicator will tell you at what speed you are controlling playback. ...
  3. Can I reset the time on the converter?

    No. The converter time is controlled by a central system.  f your converter is not displaying the correct time, p lease contact your local office at 877.955.SECV or  chat us  online for assistance.   ...
  4. What is the difference between coaxial cable and fiber- optic cable?

    Coaxial cable is pure copper or copper-coated wire surrounded by insulation with an aluminum covering used to transmit television, telephone, and data signals. Fiber- optic cable is also used to deliver the same types of signals, but carries much...
  5. Can I pause, rewind, and fast-forward On Demand programs?

    Some programs allow you to play, pause, rewind, and fast-forward using your remote control while others disable these functions. A message will display at the beginning of the program to inform you if these controls have been disabled. ...
  6. Can I stop my movie or show and go back to it later?

    Yes. If you stop your show and want to come back to it later, it will automatically be saved in the My Rentals folder on the main On Demand menu.  ou can restart or resume your movie or show anytime within the purchase window which is usually 24 h...
  7. How frequently are new shows added to On Demand?

    Free On Demand offerings from all your favorite networks are updated daily. New release movies are added weekly, and are often available 28 days before Redbox ® or Netflix ® . Premium channels, such as HBO, often release the premiere of their...
  8. Can I get On Demand from a Satellite provider?

    No. SECV On Demand service is only available with a SECV televison subscription. This technology offers true On Demand capability with selections that include movies, music, sports, and more. ...
  9. Will I be billed for On Demand programs that carry a fee?

    Yes.If you buy a SECV On Demand program for a fee, the purchases will be added to your monthly bill, and the program title will be listed for your reference. ...
  10. How do I know if there will be a charge for an On Demand program?

    The program fee will appear on screen, and you will always receive an order confirmation box before the start of any program that carries a fee, asking you to confirm your purchase. ...