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  1. Does it cost anything to access SECV On Demand?

    On Demand access includes thousands of movies, shows and is available at no additional cost for the channels within your TV subscription. Pay-per-view movies and events are priced per event. ...
  2. How do I access SECV On Demand?

    If you have a converter simply press the On Demand button on your remote control, or tune to Channel 1. On Demand is not available on DTAs. ...
  3. Do I get SECV On Demand with my premium service subscription from HBO, Paramount+ with Showtime, Starz, or Cinemax?

    Yes. SECV OnDemand offers you the convenience of watching your premium channel movies anytime you want at no additional charge. Many premium channels also offer hit series and other programs On Demand if you missed the original premiere or you wan...
  4. Why is my TV screen snowy or black?

    Check the other TVs in your home. If this is the only set that has the problem, first make sure the power is on to the converter. Then check to see if the cable wires are tightly attached to the back of the TV, converter, VCR/DVD, etc as well as th...
  5. Can I add international calling to my SECV Phone Service?

    No.SECV Phone service provides unlimited local and long distance calling to anywhere in the United States, Canada, Mexico and Puerto Rico. If you wish to call outside of these areas, a long distance calling card can be purchased at a local retail...
  6. Is TVE available when I am traveling outside of the United States?

    No. Our programming agreements prohibit TVE access outside the United States due to geographic rights restrictions. ...
  7. What is SECV On Demand?

    SECV On Demand allows you to watch more TV shows, movies, and sports events than ever before and it's all at your fingertips with your remote control. Enjoy TV on your schedule from the comfort of your home. Plus, it is available at no additional ...
  8. Are HD channels included with my TV subscription?

    All HD channels are included at no additional cost with your subscription to the corresponding TV tier.  For example, all HD channels in the Classic Cable tier of service are included with the SD channels. ...
  9. Why won't my computer or device connect to the Internet?

    Your home network can provide access to multiple devices at once. If one or more of your devices cannot connect to the Internet please use the steps below to help resolve the issue. 1.  Unplug the power cord from the back of the modem and wa...
  10. If I get to the end of an On Demand program and want to watch it again, can I restart at the beginning?

    Yes, as long as your viewing period has not expired, you may watch it again. ...