New Articles

  1. What is a channel lineup?

    A channel lineup is a list of all the channels and corresponding channel numbers provided by SECV. To view and/or print your channel lineup, please visit SECV.com and select your system location. Click the "Channels" link at the top of the pag...
  2. Can I set the DVR to skip commercials as it's recording?

    No. However, you can fast forward through commercials if you're watching a previously recorded program. ...
  3. How long can I view my On Demand selection(s)?

    All movies, shows, and other programs are available to be viewed for at least 24 hours from the time of purchase. Should you start the program an hour before the selection is scheduled to end, you will be still be able to view the movie, show, or p...
  4. What is a Franchise Fee?

    The Cable Act allows local governments to collect “franchise fees” on the sale of “cable services." Service Electric Cablevision collects the franchise fees and gives them to the local government. If you have questions with respect to the fee, pl...
  5. What address should I use when setting up online bill pay through my bank?

    Please make sure to use your local system office address and NOT the address listed on your bill. ...
  6. Why does my payment through my bank's online bill pay take so long to be credited to my account?

    Most likely the problem is that the address registered through the bank is our lock-box address in Baltimore, not our local system office address. The lock-box will not process payments without a coupon, so they forward the check back to our loca...
  7. How can I pay my bill online?

    To pay your bill online, go to www.secv.com and click the "View/Pay Bill" link. This will direct you to SECV's Online Account Managment System. Enter your account number and click "Continue" to complete your registration. ...
  8. How can I pay my bill?

    Go to www.secv.com and click the "Support" link. In the Billing Support section there is a link for "Payment Options" which lists all the payment options available for your specific system location. ...
  9. I do not have access to the on-screen guide. How can I find out what is on TV tonight or next week?

    You can visit our What's on TV page . ...
  10. What determines what new channels are added to lineups?

    Our programming department continuously evaluates new content and new channels. Factors taken into c onsideration include: customer interest, contractual obligations, and cost of adding the channel which includes programmers fees.  We want to ...