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Created On: 03/11/2017
in TV Make sure the cable line is connected tightly on the back of your converter box and at the wall outlet. Try unplugging the power cord on the back of the converter for 30 seconds and plug it back in. If you still have this message, please contact yo...
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Created On: 03/11/2017
in Phone Return Call allows you to automatically dial the number of your last incoming call, whether you answered it or not.
1. Pick up your handset and listen for the dial tone.
2. Press *69
3. A call will be immediately dia...
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Created On: 03/11/2017
in TV Everywhere To enable Apple Single Sign On you must have a registered TV Everywhere account, an iOS device (such as iPhone or iPad) with version 10 or later, or Apple TV with tvOS 10 or later.
1. From your iOS device select Settings/TV Provider/Ser...
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Created On: 03/11/2017
in TV Please ensure the wiring connections between your converter, all devices and the wall outlet are tight. If this does not correct the problem, please contact your local office at 877.955.SECV or chat us . ...
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Created On: 03/11/2017
in Phone SECV's Phone service comes with voicemail or call answering. A call is answered by call answering when you do not answer your phone after 4 rings or when you are already on the phone and ignore a call waiting. The caller will get your voicemail. ...
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Created On: 03/11/2017
in TV Dual Tuner DVR No. Currently, the DVR begins recording at the point in the program when you pressed RECORD. However, this option is available with TiVo Stream. Learn more about TiVo Stream . ...
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Created On: 03/11/2017
in TV No. Unfortunately, the programmers do not allow us to sell their channels à la carte. They require us to package the channels together. ...
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Created On: 03/11/2017
in Phone Yes, you can use both an answering machine and SECV's voicemail.
To use your answering machine as first priority and SECV voicemail as second we suggest you set your answering machine ring count to be less than the voicemail ring cou...
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Created On: 03/11/2017
in Miscellaneous If your home doesn't have pre-wired service, our technicians need to install and activate outlets inside the house. If you live in a house already pre-wired, our technicians check for any damage to the wiring both inside and outside your home. Ou...
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Created On: 03/11/2017
in Billing and Payment The FCC fee is charged by the Federal Communications Commission to regulate the cable industry. This fee is paid directly to the Federal Communications Commission (FCC).
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