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Created On: 03/11/2017
in TV Closed Captioning (CC) is turned on either on your TV or through the converter or TiVo.
On your converter you will find the option to turn on or off CC under MENU then SET UP .
On your TiVo you will find it under the INFO ( ...
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Created On: 03/11/2017
in TV Try pressing the Cable CBL button on the top of your converter remote and then change channels.
If this does not work, make sure nothing is blocking the remote's view of the converter and try new batteries in your converter remo...
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Created On: 03/11/2017
in TV Dual Tuner DVR An on-screen message will appear advising you when recording space is almost full (80% full). You can also manually delete recordings and manage recording space from the recorded program's Information Screen. ...
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Created On: 03/11/2017
in TV Dual Tuner DVR You can keep them as long as you want. Just remember, the recording space is limited, so you may need to delete some recorded programs from time to time in order to make room for new ones. Please note: If your DVR needs replaced, the recordings w...
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Created On: 03/11/2017
in TV If you have recently lost power or unplugged your converter, DTA or TiVo this will happen. It may take a few hours to completely re-load the information for your on-screen channel guide. Otherwise, try unplugging your converter, DTA or TiVo for 10 ...
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Created On: 03/11/2017
in TV Please contact your local office at 877.955.SECV or chat us online for assistance.
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Created On: 03/11/2017
in Internet A cable modem is a piece of equipment that connects your computer to the Internet via SECV's network. A cable modem has two connections, one to the cable wall outlet and the other to your computer. ...
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Created On: 03/11/2017
in Internet Yes. You may connect an external router purchased from a retailer, or rent the Plume Whole-Home Wi-Fi System from SECV. If you have questions or difficulties with a router purchased from a retailer, you will need to contact the manufacturer. ...
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Created On: 03/11/2017
in Internet To test your current Internet connection speed and confirm your connection is working as expected, you can conduct speed tests here . For accurate results, please run at least three (3) tests. If your speed test results are unfavorable, and you h...
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Created On: 03/11/2017
in TV When you start watching a show, your SECV media player will start storing it in temporary memory called a buffer. The amount of temporary memory varies, but it is never less than 30 minutes for standard definition or 10 minutes for HDTV. ...