Popular Articles

  1. What is MLB Network Strike Zone?

    MLB Network Strike Zone takes viewers on a high-speed trip around MLB during the regular season. When live game telecasts air on MLB Network on Tuesday and Friday nights, MLB Network Strike Zone brings fans to every game, with up-to-the-minute hi...
  2. What is the SuperTicker on my Whole Home 6-Tuner DVR?

    The SuperTicker is a customizable ticker that lets you view the latest news, sports scores and stocks without missing a show. ...
  3. Can I set up call forwarding from a remote access?

    Unconditional call forwarding, or forwarding of all calls is available remotely using the voicemail system. This feature can be accessed remotely by dialing your phone number, and while listening to the voicemail greeting pressing the # key. This ...
  4. How do I perform a full service call (long call) from my TiVo box?

    From your TiVo remote select Menu/Settings/Network Settings/TiVo Service Connection.
  5. How do i set up voicemail to email?

    You can set up your voicemail to be directed into your email in the SECV user portal . ...
  6. Is it possible to expand my storage space externally?

    To expand the space you have for recorded programs, you can connect one external hard drive at a time to the rear eSATA port on the SECV media player. When selecting an external drive, keep in mind that your SECV media player only supports eSATA sto...
  7. How do I access the DTA guide?

    There are three ways to access the guide using the remote control. GUIDE:  Selecting the GUIDE button takes you to the TV Listings Grid, with up to 24 hours of programming data for the channel lineup associated with your cable service. Th...
  8. How many entries are stored in the call log of the Whole Home 6-Tuner DVR Caller ID on TV feature?

    The call log stores up to 100 calls. ...
  9. What are the requirements to add TiVo to my account?

    TiVo requires TV service, a DOCSIS 3.1 cable modem with a minimum of 24 x 8 channel bonding, a wireless AC or newer router/mesh system, or an Optical Network Unit (ONU). Additionally, your Internet should have a minimum download speed of 250M.  ...
  10. Can I use both my answering maching and the SECV voicemail?

    Yes. You can have your calls answered by your answering machine as the first priorty.  If your machine does not pick up because of a power outage or you are already on the line, the calls will be answered by the SECV voicemail.  To do this log into ...