Popular Articles

  1. How many Plume Pods can I have on a single network?

    There is no limit to the number of Plume Pods. However, more is not always better. We generally recommend one Plume Pod for every 1,000 square feet, but it varies case-by-case. ...
  2. What do I need for Plume Sense?

    Plume Sense is included with your Plume Whole-Home Wi-Fi system. You will also need to have at least one Plume Pod being used as the Gateway Pod and a few Wi-Fi connected devices.  ...
  3. Can I set up call forwarding from a remote access?

    Unconditional call forwarding, or forwarding of all calls is available remotely using the voicemail system. This feature can be accessed remotely by dialing your phone number, and while listening to the voicemail greeting pressing the # key. This ...
  4. How do I perform a full service call (long call) from my TiVo box?

    From your TiVo remote select Menu/Settings/Network Settings/TiVo Service Connection.
  5. How do i set up voicemail to email?

    You can set up your voicemail to be directed into your email in the SECV user portal . ...
  6. Is it possible to expand my storage space externally?

    To expand the space you have for recorded programs, you can connect one external hard drive at a time to the rear eSATA port on the SECV media player. When selecting an external drive, keep in mind that your SECV media player only supports eSATA sto...
  7. How many entries are stored in the call log of the Whole Home 6-Tuner DVR Caller ID on TV feature?

    The call log stores up to 100 calls. ...
  8. How do I access the DTA guide?

    There are three ways to access the guide using the remote control. GUIDE:  Selecting the GUIDE button takes you to the TV Listings Grid, with up to 24 hours of programming data for the channel lineup associated with your cable service. Th...
  9. Can I use both my answering maching and the SECV voicemail?

    Yes. You can have your calls answered by your answering machine as the first priorty.  If your machine does not pick up because of a power outage or you are already on the line, the calls will be answered by the SECV voicemail.  To do this log into ...
  10. How can I pause watching a live show in one room and start watching in another without missing any of the show?

    You will need to activate TV Roaming. Press pause on the first TV. When you start watching the same program on the second TV, the show will automatically start at the point you left off. ...