Popular Articles

  1. How do you access the Program Information Screen?

    You can access the Program Information Screen by highlighting a program in the TV Listings Grid and pressing INFO. Or press INFO 3x from Live TV. ...
  2. How many Plume Pods do I need in my home?

    Every home is unique and the Plume system was designed to be flexible so that it can fit any home. We generally recommend one Plume Pod for every 1,000 square feet, but it varies case-by-case. ...
  3. How to do I find my TiVo Service Number (TSN)?

    Press Menu/Help/Account & System Info/System Information, the TiVo Service Number (TSN) is the fourth item in the list. The TSN is also located on the bottom of each of your TiVo boxes. ...
  4. How do I get started with my Whole Home 6-Tuner DVR?

    The SECV media player experience starts with pressing the MENU button on the remote. You'll then see the top level of the main menu, a horizontal band that runs across the middle of the screen and gives access to all of the main menu options. No...
  5. What type of information is displayed for programs on the TV Listings Grid?

    The information for each selection refreshes in the upper left-hand corner with the title, brief synopsis, and category.
  6. Will Plume work in a home with thick walls?

    Yes. If you are having trouble getting Wi-Fi when you are not in the same room as your wireless router, several Plume Pods together in a system will enable you to get Wi-Fi coverage throughout your home. Because thicker walls make it more difficul...
  7. What information does the Program Information Screen contain?

    The Program Information Screen gives customers the details about a selection. Information may include a synopsis, the rating, channel and call letters, time slot, series information, cast, production date and duration of the program. It also gives...
  8. What do I need for Plume Sense?

    Plume Sense is included with your Plume Whole-Home Wi-Fi system. You will also need to have at least one Plume Pod being used as the Gateway Pod and a few Wi-Fi connected devices.  ...
  9. How can I get Caller ID on TV with the Whole Home 6-Tuner DVR system?

    You must have both TV and Phone service to receive Caller ID to TV.  ...
  10. How many Plume Pods can I have on a single network?

    There is no limit to the number of Plume Pods. However, more is not always better. We generally recommend one Plume Pod for every 1,000 square feet, but it varies case-by-case. ...