Updated Articles

  1. What are the requirements to add TiVo Stream to my account?

    TiVo Stream requires SECV TV Service, DOCSIS 3.1 cable modem with a minimum of 24 x 8 channel bonding, and SECV Internet with a minimum download speed of 150M.   ...
  2. How long are Cloud DVR recordings stored?

    All Cloud DVR recordings will expire four years after the initial recording unless deleted before that date.  The oldest recordings will be deleted first if the storage becomes full. Recordings saved with "keep as long as possible" wi...
  3. My connection seems slow, what can I do?

    To test your current Internet connection speed and confirm your connection is working as expected, you can conduct speed tests at   http://speedtest.secv.com .  For accurate results, please run at least three (3) tests.  If y...
  4. How do I stream live TV from the Watch SECV TiVo app?

    Select Guide in the app menu. Find the show you want to watch and select it. Select the Play icon to stream Live TV. Live streaming is not available outside your home network.  ...
  5. How do I setup Apple Single Sign On for an iOS Device or Apple TV?

    To enable Apple Single Sign On you must have a registered TV Everywhere account (www.secv.com/tve), an iOS device (iPhone, iPad, iPod Touch) with version 10 or later, or Apple TV with tvOS 10 or later. 1.  From your iOS device select Se...
  6. Everyone at my child’s school receives breakfast and lunch at no cost. Do we qualify?

    Households may enroll in the ACP Program if their school participates in the Community Eligibility Provision, or the household separately applied for and has been approved for benefits in the free and reduced-price school lunch program or school bre...
  7. Who is eligible for the Affordable Connectivity Program?

    A household is eligible if one member of the household: 1)  Currently a  Lifeline program participant or has an income that is at or below 200% of the  Federal Poverty Guidelines or participates in certain federal assistan...
  8. What is Max?

    Max is a streaming platform from HBO that replaces HBO Max.  Max bundles all of HBO with even more of your favorite movies and TV series, plus  all of the content   from Discovery-owned networks like TLC, HGTV and Food Netwo...
  9. Which devices work with Max?

    You can stream Max on phones, tablets, computers, TVs, streaming players, set-top boxes, and game consoles. Phone or Tablet Apple iPhone, iPad, and iPod Touch (with iOS 14 or later) Most Android phones and tablets (with Andro...
  10. How do I get Max?

    Max is included at no additional cost with your current HBO subscription.  All you need is your SECV TV Everywhere username and password for access. ...