Updated Articles

  1. What is Max?

    Max is a streaming platform from HBO that replaces HBO Max.  Max bundles all of HBO with even more of your favorite movies and TV series, plus  all of the content   from Discovery-owned networks like TLC, HGTV and Food Netwo...
  2. Which devices work with Max?

    You can stream Max on phones, tablets, computers, TVs, streaming players, set-top boxes, and game consoles. Phone or Tablet Apple iPhone, iPad, and iPod Touch (with iOS 14 or later) Most Android phones and tablets (with Andro...
  3. How do I get Max?

    Max is included at no additional cost with your current HBO subscription.  All you need is your SECV TV Everywhere username and password for access. ...
  4. What are the requirements to add TiVo Stream to my account?

    TiVo Stream requires SECV TV Service, DOCSIS 3.1 cable modem with a minimum of 24 x 8 channel bonding, and SECV Internet with a minimum download speed of 100M.   ...
  5. Can I purchase my own modem from a retailer instead of renting one from SECV?

    It is recommended to rent a modem from SECV for the best possible Internet experience and support; however, you may purchase a modem from a third-party retailer.  A DOCSIS 3.1 modem with a minimum of 24 X 8 channel bonding is recommended for ...
  6. What are the requirements to add TiVo to my account?

    TiVo DVR requires SECV TV Service, SECV DOCSIS 3.1 cable modem with a minimum of 24 x 8 channel bonding, and SECV Internet with a minimum download speed of 100M.   TiVo Mini requires TiVo DVR.   Approved modem models f...
  7. What kind of modem do you recommend?

    Customers may choose to purchase or rent a modem from SECV or from another retailer.  For the best possible Internet experience, we recommend a DOCSIS 3.1 modem with a minimum of 24x8 channel bonding or higher.   If you have any qu...
  8. How does SECV's Phone differ from traditional phone services?

    SECV's Phone offers the convenience of unlimited local and long-distance calling and over ten calling features: Voicemail, Voicemail to Email, Nomorobo, 3-Way Calling, Call Waiting, Call Forwarding, Caller ID, Return Call, and more for one ...
  9. How does SECV’s ACP program differ from other companies'?

    SECV offers a $30 dollar discount on any SECV Internet plan for those that qualify for the Affordable Connectivity Program (ACP). Our program is flexible and can be applied to any Internet tier or package with or without TV and Phone service. Theref...
  10. Which broadband providers are participating in the Affordable Connectivity Program?

    Various broadband providers, including those offering landline and wireless broadband, will participate in the Affordable Connectivity Program.  Depending on where you live, you may have a choice of providers.  Check with the broadband pro...