Updated Articles

  1. How do I enable Plume Sense?

    iOS From the home screen of the Plume Home app, tap on the Plume Sense icon. Slide the Wi-Fi Motion detection toggle to the right. It can take up to two minutes for the system to be enabled.  Android ...
  2. What is Plume Home?

    Plume Home offers parental controls and guest access with unparalleled capabilities. The Plume Home app is included with your Plume subscription. Home All Access Give full home Wi-Fi access to people you implicitly trust. This ...
  3. What are the features of the Plume Home app?

    Manage your network like a pro As people and devices come and go in your house, Plume Home lets you see which devices are accessing the Internet and how much they’re uploading or downloading. You can block and unblock specific devices f...
  4. What mobile apps can be used with Plume?

    The Plume Home app works on supported iOS and Android devices only.
  5. Can I manage my Plume network remotely?

    Yes, using the Plume Home app makes it easy to manage your network at any time. As long as you have your phone, you’ll be able to manage your network settings directly from the app. You will need a data connection on your mobile device to initiall...
  6. How do I program the 9000L universal remote to work both my DTA and Television?

    Step 1.  First link the 9000L remote to your DTA.  Press the CBL and OK/SELECT buttons at the same time and hold down for about 5 seconds until the red light on the remote stays lit. Step 2.  Enter 215 then hit the CBL again. The CBL button sho...
  7. What are the requirements to add TiVo Stream to my account?

    TiVo Stream requires TV service, a DOCSIS 3.1 cable modem with a minimum of 24 x 8 channel bonding, a wireless AC or newer router/mesh system, or an Optical Network Unit (ONU). Additionally, your Internet should have a minimum download speed of 250...
  8. What is the DTA Guide?

    The DTA Guide is an Interactive Program Guide for Digital Transport Adapters (DTAs). Enjoy all the benefits of an on-screen guide including popular features like TV listings by time, program information and parental controls. ...
  9. How do I access General Setup?

    Press MENU on the Remote Control. Press DOWN to highlight General Setup and then RIGHT to move to the second column.  Display (Text) Language: The default language is shown. In this area you can change the language of the menus and overla...
  10. What can I control with Parental Controls?

    You can lock programs by channel, ratings and also hide titles that may have adult themes. These options are all controlled in the third column of the Parental Control menu. ...