Updated Articles

  1. When will TiVo Stream be available to SECV customers?

    TiVo Stream will be available to SECV customers on June 7th, 2021.
  2. How does TiVo Stream work?

    The TiVo Stream device is powered by Android TV and gets the TV signal over a wired or wireless connection to your home Internet network.  You will receive all of your channels, as well as access to streaming providers, over that one connection...
  3. What is TiVo Stream?

    TiVo Stream brings together all the live, recorded, on demand, and streaming entertainment you could ever want in a single experience. It’s easier than ever to find, watch and enjoy your favorite shows, movies, and video by simply asking Googl...
  4. How do I know how much recording space I have remaining?

    There is a storage meter the lets you know how much space is remaining for recorded programs. It is located in the top banner above your recording listings.  ...
  5. How can I sign up for the Emergency Broadband program?

    The program has been authorized by the FCC, but the start date has not yet been established.  The FCC is working to make the benefit available as quickly as possible, and you should be able to sign up by the end of April 2021.  Please chec...
  6. If I'm watching a program in progress and want to record it, can I record from the beginning?

    No. Currently, the DVR begins recording at the point in the program when you pressed RECORD.  However, this option is available with TiVo.  You can learn more about TiVo . ...
  7. How long can I keep my recordings?

    You can keep them as long as you want. Just remember, the recording space is limited, so you may need to delete some recorded programs from time to time in order to make room for new ones.  Please note:  If your DVR needs replaced, the r...
  8. I had a show recorded and now it is gone from my recordings. What happened to it?

    Most likely, you were out of hard drive space and the DVR automatically deleted the oldest recorded shows.  Shows are only kept until more room is needed.  You can protect shows from deletion from the Recorded TV category. When...
  9. How will I know the Emergency Broadband Benefit Program is ending?

    We will provide notice on your monthly statement or through an email about the last date or billing cycle that the full or partial benefit will be applied to your bill. Regular rates will apply thereafter and can be found at https://www.secv.com/cd...
  10. Can I continue to receive Internet service when the Emergency Broadband Benefit Program ends?

    Yes, as long as you are a customer in good standing. All other terms and conditions of service agreements will apply.