Updated Articles

  1. Where can I find my recorded shows?

    All of your recorded shows and streaming videos are found in My Shows. From the Home screen, just select My Shows.
  2. How long are Cloud DVR recordings stored?

    All Cloud DVR recordings will expire two years after the initial recording unless deleted before that date. The oldest recordings will be deleted first if the storage becomes full. Recordings saved with "keep as long as possible" will not be dele...
  3. How much storage space do I have for recordings?

    TiVo Stream allows you to store up to 150 hours of HD content.
  4. How many shows can I record at once?

    There is no limit to how many shows you can record at once. 
  5. Can I add DVR service to my TiVo Stream?

    Yes, Cloud DVR is available for an additional $4.95 per month.
  6. What is Cloud DVR or NDVR?

    Cloud DVRs function like traditional DVRs, but they store your recorded content online without the need for a physical DVR. With Cloud DVR there is no limit to how many shows you can record at once.  ...
  7. Do I need a Google account to use TiVo Stream?

    No, but it is highly recommended. With a Google account, you will be able to use Google Play and Google Assistant from your TiVo box.
  8. Why do I need SECV Internet service for TiVo Stream?

    TiVo Stream relies on the Internet to deliver a consistent experience across live TV, On Demand and the app experience. SECV’s Internet service enables us to guarantee quality and help troubleshoot and resolve any technical difficulties that may i...
  9. How does TiVo Stream work?

    The TiVo Stream device is powered by Android TV and gets the TV signal over a wired or wireless connection to your home Internet network. You will receive all of your channels, as well as access to streaming providers, over that one connection wit...
  10. What is TiVo Stream?

    TiVo Stream brings together all the live, recorded, on demand, and streaming entertainment you could ever want in a single experience. It’s easier than ever to find, watch and enjoy your favorite shows, movies, and video by simply asking Google As...