Updated Articles

  1. How will I know if I have a recording conflict?

    Last Updated: 06/22/2021 in TV Dual Tuner DVR
    You may see a conflict detection note while you're watching full screen TV which indicates that you have more programs set to record than available tuners.  The conflict detection note will allow you to decide which programs you would like to cancel...

  2. How do I know how much recording space I have remaining?

    Last Updated: 06/22/2021 in TV Dual Tuner DVR
    There is a storage meter the lets you know how much space is remaining for recorded programs.  It is located in the top banner above your recording listings.  ...

  3. What happens to my DVR recordings if my DVR temporarily loses power?

    Last Updated: 06/22/2021 in TV Dual Tuner DVR
    All recordings that were saved prior to the power loss are preserved, as well as, any future recording schedules.  You miss only the recordings scheduled to be recorded while the power was out. ...

  4. I had a show recorded and now it is gone from my recordings. What happened to it?

    Last Updated: 06/22/2021 in TV Dual Tuner DVR
    Most likely, you were out of hard drive storage space and the DVR automatically deleted the oldest recorded shows.  Shows are only kept until more room is needed, however you can protect shows from deletion from the Recorded TV category. ...

  5. I do not have access to the on-screen guide. How can I find out what is on TV tonight or next week?

    Last Updated: 06/22/2021 in TV
    Go to  www.secv.com and click on the link "What's on TV?" found at the bottom of the page under support. ...

  6. I have a converter. Why does my TV say "One Moment Please?"

    Last Updated: 06/22/2021 in TV
    Make sure the cable line is connected tightly on the back of your converter box and at the wall outlet.  Try unplugging the power cord on the back of the converter for 30 seconds and plug it back in.  If you still have this message, please contact ...

  7. I have a message on the screen that says "This channel should be available shortly." What does that mean?

    Last Updated: 06/22/2021 in TV
    This screen will appear when you tune to a channel that is currently not available or not included in your SECV channel package.  If the channel is not available after 15-30 minutes and should be available, please contact your local office at 877.95...

  8. Why does my TV Guide say "To Be Announced" on every channel?

    Last Updated: 06/22/2021 in TV
    If you have recently lost power or unplugged your converter, DTA or TiVo this will happen.  It may take a few hours to completely re-load the information for your on-screen channel guide.  Otherwise, try unplugging your converter, DTA or TiVo for 1...

  9. How do I set up my Parental Control PIN?

    Last Updated: 06/22/2021 in TV
    The first time you use Parental Controls or purchase a PPV or VOD program, the system will ask you to create a PIN. 1.  In the Settings category, scroll to the Parental Controls card and press OK. 2.  Using the remote, ent...

  10. Can I record On Demand programming on my DVR?

    Last Updated: 06/21/2021 in TV Dual Tuner DVR
    No, On Demand programming cannot be recorded onto a DVR. ...
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