Updated Articles

  1. Can I record On Demand and Pay-Per-View programs?

    On Demand and Pay-Per-View events cannot be recorded with a DVR due to contractual obligations.  However, Pay-Per-View movies can be recorded.  ...
  2. Does it cost anything to access SECV On Demand?

    On Demand access includes thousands of movies, shows and is available at no additional cost for the channels within your TV subscription.  Pay-per-view movies and events are priced per event. ...
  3. If I get to the end of an On Demand program and want to watch it again, can I restart at the beginning?

    Yes, as long as your viewing period has not expired, you may watch it again. ...
  4. Do I get SECV On Demand with my premium service subscription from HBO, Showtime, Starz, or Cinemax?

    Yes. SECV OnDemand offers you the convenience of watching your premium channel movies anytime you want at no additional charge.  Many premium channels also offer hit series and other programs On Demand if you missed the original premiere or you wa...
  5. Why do I see a big black box/words scrolling at the bottom of my screen?

    Closed Captioning (CC) is turned on either on your TV or through the converter or TiVo.  On your converter you will find the option to turn on or off CC under MENU then SET UP . On your TiVo you will find it under the INFO ( ...
  6. How do I delete a saved/recorded program?

    There are two options to delete a saved/recorded program. 1.  Prompted delete:  After you have finished watching a recorded porgram, a dialogue box will appear on the screen that asks you if you would like to delete the program.  You can al...
  7. How do I record a future-scheduled program on TV?

    There are two options to record a future-scheduled program on TV. 1.  Press the GUIDE button on your remote control to locate the program you wish to record.   Scroll to the program so that it is highlighted and press the REC button...
  8. How do I record a program?

    Press the record button from your remote to record a program. To record a series, select the Info button on the remote to access the series recording options. ...
  9. Can the DVR record two shows at once?

    Yes.  You can watch one program while recording another, or you can record two programs simultaneously while watching a previously recorded program that is already stored on your DVR playlist.  ...
  10. What is the picture quality of recorded programs?

    The DVR records programs in the same quality in which they are broadcast.  For example, programs broadcast in HDTV format are recorded in HDTV quality (if your DVR is connected to a High-Definition television).  Please note the broadcast quality ...