Updated Articles

  1. What is QuickMode?

    QuickMode lets you watch a show 30% faster, while also letting you hear what everyone is saying.  QuickMode is available while you’re watching a recorded show, or if you’re behind live TV (for instance, if you have rewound a show that is airing live...
  2. How many tuners does TiVo DVR have?

    TiVo has 6 tuners that allow you to record up to 6 shows at one time as well as watch in any room.
  3. Why do I keep losing the same station at the same time for several days in a row?

    Every year during the Spring and Fall when the sun passes behind a satellite it causes a disturbance to the satellite signal reception.  During these mini-eclipses, energy from the sun causes degradation in the satellite signal.  You may experience ...
  4. What is SECV's stance on Net Neutrality?

    Service Electric Cablevision fully supports an Open Internet. We do not block or throttle consumer access to lawful Internet content. Our commitment to protecting our customer’s online privacy has not changed.  We have not, and will not use con...
  5. Why is some TV Everywhere content restricted to in home viewing?

    Some live streams for local broadcast channels such as ABC, NBC and FOX including local news content is only available when you are in your home or your service area, as out of home rights are not available from the programmer and beyond SECV’s cont...
  6. How do I use distinctive ring with my fax line?

    Please consult the user manual for your particular fax machine as instructions vary by manufacturer.
  7. Can I use my answering machine instead of the SECV voicemail?

    Yes, you can use your answering machine instead of the SECV voicemail.  To do this log into the SECV user portal secv.user.alianza.com .   In the call handling section change the No Answer selection from send to voicemail to ring forever.  ...
  8. Can I use both my answering maching and the SECV voicemail?

    Yes.  You can have your calls answered by your answering machine as the first priorty.  If your machine does not pick up because of a power outage or you are already on the line, the calls will be answered by the SECV voicemail.  To do this log into...
  9. How do i set up voicemail to email?

    You can set up your voicemail to be directed into your email in the SECV user portal  secv.user.alianza.com . ...
  10. Can I set up call forwarding from a remote access?

    Unconditional call forwarding, or forwarding of all calls is available remotely using the voicemail system. This feature can be accessed remotely by dialing your phone number, and while listening to the voicemail greeting pressing the # key. This wi...