Updated Articles

  1. If I lost my bill, can I view it online?

    Yes. To view your bill, go to www.secv.com and click the "View/Pay Bill" link. This will direct you to SECV's Online Account Management System. If you are a new user, enter your account number and click "Continue" to complete your registr...
  2. What is the Regional Sports Fee within the Taxes & Fee(s) section of my bill?

    The Regional Sports Fee covers a portion of the total fee Cable and Satellite providers must pay to programmers to carry regional sports networks. Costs related to regional sports networks have grown dramatically year after year, and are one of t...
  3. What is the FCC fee?

    The FCC fee is charged by the Federal Communications Commission to regulate the cable industry. This fee is paid directly to the Federal Communications Commission (FCC). ...
  4. Does Service Electric Cablevision offer online bill pay?

    Yes. To register for online bill pay, go to www.secv.com and click the "View/Pay Bill" link. This will direct you to SECV's Online Account Management System. Enter your account number and click "Continue" to complete your registration. ...
  5. What is a Franchise Fee?

    The Cable Act allows local governments to collect “franchise fees” on the sale of “cable services." Service Electric Cablevision collects the franchise fees and gives them to the local government. If you have questions with respect to the fee, pl...
  6. What address should I use when setting up online bill pay through my bank?

    Please make sure to use your local system office address and NOT the address listed on your bill. ...
  7. I am a new customer. Why am I being charged for more than one month of service on my first bill?

    Unlike a utility where your monthly charge is based on usage and thus calculated at the end of your billing period, SECV charges a standard monthly rate for your service which is due at the beginning of your billing cycle. Your first statement co...
  8. I have Internet, TV and Phone from SECV. Will I get a separate bill for each of these services?

    SECV makes it easy by putting all your services on one bill. ...
  9. Can I set up a recurring credit or debit card payment?

    Yes.  There are three ways to set up a recurring credit or debit card payment. 1.  Visit  www.secv.com and click the "Support" link. Click the "Payment Options" link in the billing support section. Download the application under the ...
  10. What forms of credit cards does SECV accept?

    We accept Visa, Visa Check Card, Master Card, Discover and American Express. ...