Updated Articles

  1. I am a new customer. Why am I being charged for more than one month of service on my first bill?

    Unlike a utility where your monthly charge is based on usage and thus calculated at the end of your billing period, SECV charges a standard monthly rate for your service which is due at the beginning of your billing cycle. Your first statement co...
  2. I have Internet, TV and Phone from SECV. Will I get a separate bill for each of these services?

    SECV makes it easy by putting all your services on one bill. ...
  3. Can I set up a recurring credit or debit card payment?

    Yes.  There are three ways to set up a recurring credit or debit card payment. 1.  Visit  www.secv.com and click the "Support" link. Click the "Payment Options" link in the billing support section. Download the application under the ...
  4. What forms of credit cards does SECV accept?

    We accept Visa, Visa Check Card, Master Card, Discover and American Express. ...
  5. What is MLB Network Strike Zone?

    MLB Network Strike Zone takes viewers on a high-speed trip around MLB during the regular season. When live game telecasts air on MLB Network on Tuesday and Friday nights, MLB Network Strike Zone brings fans to every game, with up-to-the-minute hi...
  6. Can I watch HD on a 4K TV?

    Most 4K TVs have the ability to upscale lower resolution video and make full-HD content look great. ...
  7. Does SECV offer any programming in 4K?

    Yes we do!  You can learn more about our 4K programming here:  https://www.secv.com/4k-events/ ...
  8. Why do I keep losing the same station at the same time for several days in a row?

    Every year during the Spring and Fall when the sun passes behind a satellite it causes a disturbance to the satellite signal reception. During these mini-eclipses, energy from the sun causes degradation in the satellite signal. You may experience...
  9. What is the difference between 4K TV and HD?

    The current standard for HD is 1080p, measured by the number of vertical pixels. 4K measures the horizontal pixels instead, and any TV described as 4K will have a resolution of at least 3840 x 2160. The result is a picture with about 8.3 million ...
  10. What is the difference between coaxial cable and fiber- optic cable?

    Coaxial cable is pure copper or copper-coated wire surrounded by insulation with an aluminum covering used to transmit television, telephone, and data signals. Fiber- optic cable is also used to deliver the same types of signals, but carries much...