Updated Articles

  1. I signed up for Nomorobo, but I am still getting calls from a certain number or calls that should not be blocked are not getting through. What do I do?

    Occasionally a robocaller or a telemarketer will slip through. Just like spam, they keep changing their tactics and Nomorobo keeps adapting. If you do get a robocall, or need a report a number that should be getting thru go to your Nomorobo control ...
  2. Why should I switch from my current provider to Service Electric Phone?

    Below are a few of the many reasons you should switch to Service Electric's Phone service: *Unlimited Local & Long Distance Calling: United States, Canada, Mexico, and Puerto Rico Benefits : Keep Your Existing Number No Equipmen...
  3. Is there a way I can block Robocalls?

    Yes!  Nomorobo identifies recorded phone calls, spam calls, or other annoyances or scams and actively blocks the calls. To configure Nomorobo you need to create an account with the Nomorobo service at https://www.nomorobo.com/signup Nomo...
  4. What is MLB Network Strike Zone?

    MLB Network Strike Zone takes viewers on a high-speed trip around MLB during the regular season. When live game telecasts air on MLB Network on Tuesday and Friday nights, MLB Network Strike Zone brings fans to every game, with up-to-the-minute high...
  5. What is Return Call (*69) and how do I use it?

    Return Call allows you to automatically dial the number of your last incoming call, whether you answered it or not.  1.  Pick up your handset and listen for the dial tone. 2.  Press *69 3.  A call will be immediately dialed to the las...
  6. What is Anonymous Call Rejection and how do I use it?

    Anonymous Call Rejection allows you to refuse calls from those who have blocked their numbers. When you've turned this service "on" any callers who have blocked their number from your Caller ID display will hear an announcement that you do not accep...
  7. Does Service Electric Phone Service Have E911 Service?

    Yes. Service Electric Phone uses E911 (Enhanced 911), which gives emergency personnel your telephone number and location. So, if you are unable to communicate or the call is disconnected, the operator will still be able to send help. In orde...
  8. What is Call Waiting and how do I use it?

    Call Waiting alerts you with a special tone to let you know someone else is calling while you are on another call. 1.  Briefly press (don't hold down) the telephone receiver button, or flash button and you can answer your second caller.  ...
  9. What is 3-Way Calling and how do I use it?

    3-Way Calling adds a third person to your conversation. 1.  Briefly press and release (do not hold down) the receiver button or press the flash button to put your first call on hold. 2.  Listen for a dial tone. 3.  Dial the se...
  10. What is the Broadcaster Retransmission Fee within the Taxes & Fee(s) section of my bill?

    The Broadcaster Retransmission Fee covers a portion of the total fee Cable and Satellite providers must pay to broadcasters to retransmit local television broadcast signals and is listed as a separate itemized charge on your bill. Costs related to l...