Updated Articles

  1. Can I sign up for the Affordable Connectivity Program if I am already a customer or if I was a customer in the past?

    Yes, the benefit is available to eligible new, prior, and existing customers of SECV.
  2. If the plan I pick is more than the monthly discount for broadband service, do I pay the extra myself?

    Yes. You are responsible for any amount over $30 per month for broadband service.
  3. Can I upgrade my current plan to take advantage of the full $30 per month?

    Yes, but you are responsible for all funds exceeding $30 as part of the Affordable Connectivity Program.
  4. How much does Internet service cost?

    The Affordable Connectivity Program provides a monthly discount for broadband service up to $30 per eligible household. The discount will be applied to your Internet service, but the ultimate cost to you will depend on the Internet plan you select. ...
  5. Can my roommate and I each get a monthly discount?

    The Affordable Connectivity Program  is limited to one monthly service discount per household, which is defined as any individual or group of individuals who are living together at the same address and share income and expenses.  ...
  6. Do I receive the funds directly each month?

    No, the Affordable Connectivity Program provides a monthly discount on broadband service of up to $30 per eligible household.  SECV, like all participating broadband service providers, will receive the funds directly from the Affordable Connectivity...
  7. How can I sign up for the Affordable Connectivity Program?

    Please visit the FCC Affordable Connectivity Program website and receive confirmation that you are eligible, then visit www.secv.com/acp  and complete the online enrollment form.  If you do not have Internet access, the FCC will mail you paperwor...
  8. How do I access What to Watch?

    From the Home screen, select What to Watch or press 2.
  9. How to I add additional items to the TiVo Home screen?

    To get quick access to an app like YouTube, just press A on your remote control and enter an available shortcut number for the item you want.  The new item will appear in that position on the menu.  ...
  10. How much space is available on a TiVo DVR?

    TiVo allows you to store up 150 hours of HD or 1,000 hours of SD content.