Updated Articles

  1. What is the Copyright Fee within the Taxes & Fee(s) section of my bill?

    The Copyright Fee is a direct pass through cost charged by the U.S. Copyright Office to Cable and Satellite operators for filing and processing Statement of Account ("SOA") forms.
  2. What is the 911 Fee within the Taxes & Fee(s) section of my bill?

    The 911 fee is required by state or local governments on phone services. It helps states and localities fund their 911 and E911 systems, along with other emergency services.
  3. What is the USF Fee within the Taxes & Fee(s) section of my bill?

    The USF (Universal Service Fund) Fee is a direct pass through cost charged by the U.S. Federal Communications Commission (FCC) to Phone providers. The funds are used by the FCC to promote universal access to telecommunications services in the Unite...
  4. Why do my TV rates increase?

    SECV is committed to providing you with the best programming at a reasonable cost. We make every effort to minimize costs but annual adjustments are necessary due to the rising yearly costs of TV programming, network upgrades and the addition of new...
  5. Can I watch HD on a 4K TV?

    Most 4K TVs have the ability to upscale lower resolution video and make full-HD content look great. ...
  6. What is the difference between 4K TV and HD?

    The current standard for HD is 1080p, measured by the number of vertical pixels. 4K measures the horizontal pixels instead, and any TV described as 4K will have a resolution of at least 3840 x 2160. The result is a picture with about 8.3 million pix...
  7. How can I access the Caller ID on TV settings with the Whole Home 6-Tuner DVR system?

    Caller ID to TV settings can be managed by going to the Phone card and selecting Caller ID to TV. ...
  8. How many entries are stored in the call log of the Whole Home 6-Tuner DVR Caller ID on TV feature?

    The call log stores up to 100 calls. ...
  9. How can I get Caller ID on TV with the Whole Home 6-Tuner DVR system?

    You must have both TV and Phone service to receive Caller ID to TV.  ...
  10. What TV Everywhere content is currently available?

    Please visit www.secv.com/tve for a list of available TV Everywhere (TVE) networks.  Simply click on the network logo to begin watching online, or download the app to your mobile device.  An Internet connection, SECV username and password,...