Updated Articles

  1. What is TV Everywhere?

    TV Everywhere (TVE) is a video experience whereby you can enjoy your favorite content (TV shows, movies, etc.) on your computer (Windows or Mac), mobile device (iPad app, iPhone app, Android app, Windows 8) or connected TV devices/game console (Sams...
  2. How do I know if Caller ID on TV is activated on my account?

    Caller ID on TV is automatically turned on and FREE for customers who have both a converter or Whole Home 6-Tuner DVR media player and phone service from SECV. ...
  3. Does Service Electric Cablevision offer online bill pay?

    Yes.  To register for online bill pay, go to www.secv.com and click the "View/Pay Bill" link.  This will direct you to SECV's Online Account Management System.  Enter your account number and click "Continue" to complete your registration. ...
  4. How much is SECV High-Speed Internet, TV and Phone service?

    In order to receive the most up-to-date rates please visit www.secv.com and click the "Shop" link to choose the package that best suits your needs. Prices may vary depending on the level of service(s). ...
  5. I have High-Speed Internet, TV and Phone from SECV. Will I get a separate bill for each of these services?

    SECV makes it easy by putting all your services on one bill. ...
  6. Can I set up a recurring credit or debit card payment?

    Yes.  There are three ways to set up a recurring credit or debit card payment. 1.  Visit  www.secv.com and click the "Support" link. Click the "Payment Options" link in the billing support section.  Download the application under the Au...
  7. If I lost my bill, can I view it online?

    Yes.  To view your bill, go to www.secv.com and click the "View/Pay Bill" link.  This will direct you to SECV's Online Account Management System.  If you are a new user, enter your account number and click "Continue" to complete your registr...
  8. What forms of credit cards does SECV accept?

    We accept Visa, Visa Check Card, Master Card, Discover and American Express. ...
  9. What is the difference between a Dual-Tuner DVR and a Whole Home 6-Tuner DVR?

    A Dual-Tuner DVR allows you to record one show while watching another, or record two shows at once to a single DVR hard drive. A Whole Home 6-Tuner DVR system allows you to record up to 6 shows at once as well as access and manage all of your...
  10. Is it possible to expand my storage space externally?

    To expand the space you have for recorded programs, you can connect one external hard drive at a time to the rear eSATA port on the SECV media player. When selecting an external drive, keep in mind that your SECV media player only supports eSATA sto...