Updated Articles

  1. How can I access On Demand content on the Whole Home 6-Tuner DVR?

    On Demand can be accessed by selecting the VOD button on your remote, selecting the VOD card on your Smart Menu, or by tuning to channel 1. ...
  2. What is the difference between coaxial cable and fiber- optic cable?

    Coaxial cable is pure copper or copper-coated wire surrounded by insulation with an aluminum covering used to transmit television, telephone, and data signals. Fiber- optic cable is also used to deliver the same types of signals, but carries much wi...
  3. Can I add international calling to my SECV Phone Service?

    No. SECV Phone service provides unlimited local and long distance calling to anywhere in the United States, Canada, Mexico and Puerto Rico.  If you wish to call outside of these areas, a long distance calling card can be purchased at a local retail ...
  4. Is TVE available when I am traveling outside of the United States?

    No.  Our programming agreements prohibit TVE access outside the United States due to geographic rights restrictions. ...
  5. Which devices support TV Everywhere?

    TV Everywhere can be accessed on multiple platforms such as mobile devices, tablets, gaming consoles, connected TV devices, however not every device is universally supported by all networks.  Please visit   www.secv.com/tve   for a full...
  6. What channels can I access with WatchESPN?

    WatchESPN delivers live access to ESPN, ESPN2, ESPNU, SEC Network, ESPNews, and ESPN Deportes, on computers, smartphones, tablets and TV connected devices.  Access to this service is available at no additional cost, and is limited to the ESPN channe...
  7. What is a Franchise Fee?

    The Cable Act allows local governments to collect “franchise fees” on the sale of “cable services."  Service Electric Cablevision collects the franchise fees and gives them to the local government.  If you have questions with respect to the fee, ple...
  8. What address should I use when setting up online bill pay through my bank?

    Please make sure to use your local system office address and NOT the address listed on your bill. ...
  9. Why does my payment through my bank's online bill pay take so long to be credited to my account?

    Most likely the problem is that the address registered through the bank is our lock-box address in Baltimore, not our local system office address.  The lock-box will not process payments without a coupon, so they forward the check back to our local ...
  10. How can I pay my bill online?

    To pay your bill online, go to www.secv.com and click the "View/Pay Bill" link.  This will direct you to SECV's Online Account Managment System.  Enter your account number and click "Continue" to complete your registration. ...