New Articles

  1. Does Service Electric Cablevision offer online bill pay?

    Yes. To register for online bill pay, go to www.secv.com and click the "View/Pay Bill" link. This will direct you to SECV's Online Account Management System. Enter your account number and click "Continue" to complete your registration. ...
  2. What is the NFL RedZone channel?

    NFL RedZone is a channel by the NFL Network. Every Sunday afternoon during the season, NFL RedZone takes fans from game to game to see all the key moments, live as they happen on the field, in HD. Each week, NFL RedZone takes the guess work out of...
  3. Where can I check my Internet speed?

    Please click on the link below to test your current Internet speed. Speed Test   ...
  4. Why am I hearing no audio at all on any channel?

    If you are using a converter or TiVo try pressing  MUTE on the converter or TiVo remote to be sure it is not muted.  Also check to make sure the volume on the converter is not all the way down. If you are not using a converter or TiVo or you ...
  5. How do I record a program I am currently watching on TV?

    There are two options to record a program that you are currently watching. 1.  Press the REC button on your remote control.  A dialogue box will appear that confirms the recording has started. The program will record from the moment you...
  6. Do you have any free Hotspot locations?

    Our internet service comes with access to local “hot spots.”  For a list of locations, click on h ere . ...
  7. Can I watch a show I'm recording before recording is complete?

    Yes. You can either watch it in "real time" as it is being recorded, or you can rewind the program you are currently recording and watch it from the beginning while the recording continues. ...
  8. How do I check my email when I am away from home?

    Visit our website  and click the "Webmail" link.  Then sign in with your PTD email address and password.  ...
  9. Can I record programs from premium channels such as HBO, Cinemax, Showtime, and Starz on my DVR?

    Yes. You can view and record programming from premium channels with DVR. ...
  10. My picture on my widescreen high-definition TV does not fit the TV screen on regular channels and I have a high definition converter.

    Make sure that the TV is set to widescreen 16:9 and stretch 4:3. ...