New Articles

  1. How do I record a program I am currently watching on TV?

    There are two options to record a program that you are currently watching. 1.  Press the REC button on your remote control.  A dialogue box will appear that confirms the recording has started. The program will record from the moment you...
  2. Do you have any free Hotspot locations?

    Our internet service comes with access to local “hot spots.”  For a list of locations, click on h ere . ...
  3. Can I watch a show I'm recording before recording is complete?

    Yes. You can either watch it in "real time" as it is being recorded, or you can rewind the program you are currently recording and watch it from the beginning while the recording continues. ...
  4. How do I check my email when I am away from home?

    Visit our website  and click the "Webmail" link.  Then sign in with your PTD email address and password.  ...
  5. Can I record programs from premium channels such as HBO, Cinemax, Showtime, and Starz on my DVR?

    Yes. You can view and record programming from premium channels with DVR. ...
  6. My picture on my widescreen high-definition TV does not fit the TV screen on regular channels and I have a high definition converter.

    Make sure that the TV is set to widescreen 16:9 and stretch 4:3. ...
  7. What are the incoming and outgoing smtp servers for PTD (PenTeleData) email?

    The smtp server for your email is promail.ptd.net and is used for both the incoming and outgoing server. ...
  8. How do I set up my email in Outlook?

    For detailed instructions on how to setup your email please visit the following website: http://www.ptd.net/help-desk/email-communication/how-setup-your-email/email-software-smtp ...
  9. I have Internet, TV and Phone from SECV. Will I get a separate bill for each of these services?

    SECV makes it easy by putting all your services on one bill. ...
  10. How does i-Guide (Interactive Program Guide) work on my converter?

    Click for an instructional video about the i-Guide. ...