New Articles

  1. Why should I secure my wireless home network?

    Securing your wireless network is extremely important as anyone within range of your unsecured network will have access to it.  We advise securing your wireless network with a security key.  Hackers and identity thieves are looking to ste...
  2. Where can I find a user guide for my DTA?

    You can find the DTA user guide here .
  3. What is Google Search?

    Search allows you to search by show title, episode title, show description, or person name (actor, director, etc).  The TiVo service searches upcoming TV shows and movies, streaming videos (from sources like Netflix), and SECV On Demand all at ...
  4. How do I issue Google voice commands?

    To issues a voice command, press and hold the Google microphone button, and speak naturally into the remote.  Release the microphone button when you have finished speaking.
  5. What is Google Voice Search?

    Google Voice Search allows you to control your TiVo box by issuing voice commands using your remote control.
  6. What are the requirements to add TiVo Stream to my account?

    TiVo Stream requires SECV TV Service, DOCSIS 3.0/3.1 cable modem, and SECV Internet with a minimum download speed of 50M.   Approved modem models from SECV include ARRIS DG3450, CM8200A, DG2470, DG1670, or D5001.
  7. What is the SmartBar?

    The SmartBar predicts shows to watch based on what your household usually watches at a particular time or day.  For example, if you normally watch the previous night’s late-night talk show the next morning, you’ll see it in the Smar...
  8. How do I access the TiVo Home screen?

    To get to the Home screen from live TV or any TiVo screen, just press the TiVo button on your remote control.  Home screen menu items include My Shows, What to Watch, Search, Apps & Games, SECV On Demand, and more.  
  9. What is the Catch Up feature?

    Shows that have aired within the last three days are available to watch using Catch Up.  Simply open the Guide and move the left, past the channel column, for up to 72 hours (3 days) to find your show.  Select the Start Over/Catch Up icon ...
  10. What is the Start Over feature?

    When you turn on a show that is currently airing, you will see the Start Over/Catch Up icon and an on-screen tip telling you to press and hold OK/SELECT to start the show from the beginning.