New Articles

  1. When will TiVo Stream be available to SECV customers?

    TiVo Stream will be available to SECV customers on June 7th, 2021.
  2. How does TiVo Stream work?

    The TiVo Stream device is powered by Android TV and gets the TV signal over a wired or wireless connection to your home Internet network.  You will receive all of your channels, as well as access to streaming providers, over that one connection...
  3. What is TiVo Stream?

    TiVo Stream brings together all the live, recorded, on demand, and streaming entertainment you could ever want in a single experience. It’s easier than ever to find, watch and enjoy your favorite shows, movies, and video by simply asking Googl...
  4. Can I continue to receive Internet service when the Emergency Broadband Benefit Program ends?

    Yes, as long as you are a customer in good standing. All other terms and conditions of service agreements will apply.  
  5. How will I know the Emergency Broadband Benefit Program is ending?

    We will provide notice on your monthly statement or through an email about the last date or billing cycle that the full or partial benefit will be applied to your bill. Regular rates will apply thereafter and can be found at https://www.secv.com/cd...
  6. How long will the Emergency Broadband Benefit Program last?

    The Emergency Broadband Benefit Program is an emergency program developed in response to the COVID-19 pandemic. The program will end once the program funds are exhausted, or six months after the Department of Health and Human Services declares an en...
  7. I currently subscribe to a bundle of services that includes Internet, TV, and/or Phone. Can I apply EBB to my monthly bill?

    The Emergency Broadband Benefit can be applied to the cost of a bundle of services that include TV, Internet, and/or Phone, If your bundle also includes a TV service, you will be responsible for that portion of your bill, as well as any services tha...
  8. If the plan I pick is more than the monthly discount for broadband service, do I pay the extra myself?

    Yes. You are responsible for any amount over $50 per month (or over $75 per month on Tribal lands) for broadband service under the Emergency Broadband Benefit.
  9. Can I upgrade my current plan to take advantage of the full $50 per month?

    Yes, but you are responsible for all funds exceeding $50 as part of the Emergency Broadband Benefit Program.
  10. How much does Internet service cost?

    The Emergency Broadband Benefit Program provides a monthly discount for broadband service up to $50 per eligible household, or up to $75 per eligible household on Tribal lands.  The discount will be applied to your Internet service, but the ult...