New Articles

  1. How long are Cloud DVR recordings stored?

    All Cloud DVR recordings will expire four years after the initial recording unless deleted before that date.  The oldest recordings will be deleted first if the storage becomes full. Recordings saved with "keep as long as possible" wi...
  2. How does SECV’s ACP program differ from other companies'?

    SECV offers a $30 dollar discount on any SECV Internet plan for those that qualify for the Affordable Connectivity Program (ACP). Our program is flexible and can be applied to any Internet tier or package with or without TV and Phone service. Theref...
  3. Why should I secure my wireless home network?

    Securing your wireless network is extremely important as anyone within range of your unsecured network will have access to it.  We advise securing your wireless network with a security key.  Hackers and identity thieves are looking to ste...
  4. Where can I find a user guide for my DTA?

    You can find the DTA user guide here .
  5. What is Google Search?

    Search allows you to search by show title, episode title, show description, or person name (actor, director, etc).  The TiVo service searches upcoming TV shows and movies, streaming videos (from sources like Netflix), and SECV On Demand all a...
  6. How do I issue Google voice commands?

    To issue a voice command, press and hold the Google microphone button, and speak naturally into the remote.  Release the microphone button when you have finished speaking. ...
  7. What is Google Voice Search?

    Google Voice Search allows you to control your TiVo box by issuing voice commands using your remote control.
  8. What are the requirements to add TiVo Stream to my account?

    TiVo Stream requires SECV TV Service, DOCSIS 3.1 cable modem with a minimum of 24 x 8 channel bonding, and SECV Internet with a minimum download speed of 150M.   ...
  9. What is the SmartBar?

    The SmartBar predicts shows to watch based on what your household usually watches at a particular time or day.  For example, if you normally watch the previous night’s late-night talk show the next morning, you’ll see it in the Sm...
  10. How do I access the TiVo Home screen?

    To get to the Home screen from live TV or any TiVo screen, just press the TiVo button on your remote control.  Home screen menu items include My Shows, What to Watch, Search, Apps & Games, SECV On Demand, and more.   ...