Popular Articles

  1. How do I access my voicemail from my home phone?

    1. Press *84 from your home phone. 2. The system will play the message “Please enter your PIN followed by the pound key (#)”. 3. Enter your PIN then press the pound key (#).       • Your PIN is initially set as 1...
  2. I forgot to turn off my TV before I went to bed last night and when I came down this morning there is no picture and just a SECV screen saver. How do I get back to regular TV?

    If live TV has been playing on the same channel for five hours without any input from the remote, the SECV screen saver will be displayed. To deactivate the screen saver and return to the main menu, press the MENU button. ...
  3. Why do my TV rates increase?

    SECV is committed to providing you with the best programming at a reasonable cost. We make every effort to minimize costs but annual adjustments are necessary due to the rising yearly costs of TV programming, network upgrades and the addition of n...
  4. What is High-Definition Television (HDTV)?

    High-Definition Television (HDTV) is a TV display technology that provides a higher picture and sound quality than standard TV. HDTV  resolution is 6 times sharper than Standard Definition (SD). In addition, the color resolution for HDTV is more ...
  5. What apps are available with TiVo?

    TiVo currently supports SECV On Demand, TiVo Plus, Netflix, YouTube, YouTube Kids, Showtime Anytime, Amazon Prime Video, Music Choice, Pandora, HSN, Pluto TV, Toon Goggles, iHeartRadio, Yahoo and FlixFling. Please note: many of these apps require ...
  6. Can I record On Demand programming on my DVR?

    No, On Demand programming cannot be recorded onto a DVR. ...
  7. What TV Everywhere content is currently available?

    Please visit our TVE page  for a list of available TV Everywhere (TVE) networks. Simply click on the network logo to begin watching online, or download the app to your mobile device. An Internet connection, SECV username and password, and a pai...
  8. How does SECV's Phone differ from traditional phone services?

    SECV's Phone offers the convenience of unlimited local and long-distance calling and over ten calling features: Voicemail, Voicemail to Email, Nomorobo, 3-Way Calling, Call Waiting, Call Forwarding, Caller ID, Return Call, and more for one low mo...
  9. Why do I see a big black box/words scrolling at the bottom of my screen?

    Closed Captioning (CC) is turned on either on your TV or through the converter or TiVo.  On your converter you will find the option to turn on or off CC under MENU then SET UP . On your TiVo you will find it under the INFO ( ...
  10. Why should I switch from my current provider to Service Electric Phone?

    Below are a few of the many reasons you should switch to Service Electric's Phone service: *Unlimited Local & Long Distance Calling: United States, Canada, Mexico, and Puerto Rico Benefits : Keep Your Existing Number No Equipme...